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Area Manager (L4), Inbound operation ID-1763

Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Founded by Jeff Bezos in 1994, Amazon launched online in 1995, initially as an online bookstore, then diversified to sell DVDs, CDs, MP3 downloads, software, electronics, apparel, furniture, food, and toys.

Our goal is to be the most customer-centric company on earth, and to achieve this, we seek talented, bright, and driven individuals.

Position: Area Manager - Fulfillment Centers

Amazon is hiring Area Managers for our Fulfillment Centers (FCs). We distribute millions of products annually to our loyal customers. Key focus areas include safety, quality, customer experience, and productivity.

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  1. Review work forecasts and determine productivity requirements to meet overall building objectives.
  2. Partner with other managers to balance labor and ensure efficient shift operations.
  3. Support safety programs and OSHA compliance to maintain a safe work environment.
  4. Identify and lead process improvement initiatives using Lean tools.

Supervisory Responsibilities

You will lead a team of warehouse associates, ensuring proper training and addressing their needs to focus on their roles. Leading change at internet speed and fostering innovation are crucial aspects of this role.

Additional Job Elements

  • Regular bending, lifting, stretching, and reaching.
  • Walking frequently in the FC, which may be over a quarter mile long.
  • Continuous standing and walking.
  • Ability to work in noisy, unlit, or non-air-conditioned environments.
  • Access all areas of the building safely, including ladders and stairs.

Skills Required

  • Management experience with employee performance.
  • Experience with performance metrics and process improvement (e.g., lean techniques).
  • Flexibility to work weekends and overnight shifts.

Qualifications

Basic: Bachelor's degree or equivalent.

Preferred: 2+ years of experience in performance metrics, process improvement, or lean methodologies.

Amazon values an inclusive culture. If you require workplace accommodations during the application or onboarding process, please visit this link . We are an equal opportunity employer and do not discriminate based on veteran status, disability, or other protected classes.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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