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Customer Service Representative | Entry Level - Fully Remote | No Experience Needed ID-1394

Are you ready to start a rewarding career with unlimited potential—all from the comfort of your home? Globe Life AO, a trusted name in the supplemental insurance industry for over 65 years, is looking for motivated individuals to join our remote team as Entry-Level Customer Service Representatives.

Whether you're a recent graduate, making a career change, or seeking a flexible position with high earning potential, this is your chance to build a long-term, purpose-driven career.

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What You'll Do:

  • Provide personalized customer support via phone, email, and virtual meetings

  • Assist clients in understanding their insurance benefit options

  • Respond to questions about policies, coverage, and claims

  • Schedule and lead virtual consultations with new and existing customers

  • Maintain product knowledge to guide clients in making informed decisions

Who We're Looking For:

  • No prior customer service or insurance experience required

  • High School Diploma or GED (college students and recent grads welcome)

  • Excellent verbal and written communication skills

  • Comfortable using basic technology (Zoom, email, etc.)

  • 18 years or older and legally authorized to work in the U.S.

  • Reliable, self-motivated, and eager to grow professionally

What We Offer:

  • 100% Remote Work – Say goodbye to commuting

  • Weekly Pay + Uncapped Bonuses

  • Residual Income Opportunities

  • Flexible Scheduling (Part-Time & Full-Time Options)

  • Comprehensive, Paid Training Program

  • Career Advancement into Leadership Roles

  • Performance-Based Company Trips and Incentives

Popular Titles That Align With This Role:
Remote Customer Service Jobs | Work From Home Jobs | Entry-Level Remote Positions
Customer Support Representative | Benefits Advisor | Virtual Sales & Support Roles

Ready to Take the First Step?
If you’re ready to take control of your future and start a career that offers flexibility, purpose, and unlimited growth potential—apply today. Join a company that’s invested in your success and discover how rewarding remote work can truly be.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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