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Customer Service Officer / Teller at GTI Microfinance Bank Limited

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<strong>Never Miss a Job Update Again. <br><br></strong><strong> We have started building our professional LinkedIn page. <br><br></strong><ul><li>Company: </li><li>Location: Nigeria</li><li>State: </li><li>Job type: Full-Time </li><li>Job category: <br><br></li></ul>GTI Microfinance Limited was incorporated in August 2007 as a limited liability company and started its operations in 2008 at No. 127 Obafemi Awolowo Road, Ikeja. In October 2013, it was licensed as a State Wide Microfinance Bank and moved its Head Office to No. 4 Tinubu Street, Central Business District, Marina Lagos. Other branches are located at Mushin, Abattoir in Agege, Surulere and Arena.<br><br><strong>We Are Recruiting To Fill The Position Below<br><br></strong><strong><strong>Job Title: Customer Service Officer / Teller<br><br></strong></strong><strong>Location: </strong>Marina, Lagos<br><br>Employment Type: Full-time<br><br><strong>Job Summary<br><br></strong><ul><li>The Customer Service / Teller is responsible for providing excellent frontline service to customers by handling financial transactions accurately, responding to inquiries promptly, and ensuring customer satisfaction.</li><li>The role requires strong attention to detail, integrity, and adherence to banking guidelines and security procedures.<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li>Process customer transactions such as deposits, withdrawals, payments, transfers, cashing checks and other routine banking operations</li><li>Maintain and balance cash drawer and reconcile at the beginning and end of each day.</li><li>Verify customer identity, check transaction appropriateness, and escalate suspicious or non-standard activities.</li><li>Adhere to internal controls, policies, regulatory requirements, security procedures.</li><li>Maintain confidentiality of customer account information and promote positive customer relationships.</li><li>Provide information about the bank’s products and services, and refer customers to appropriate departments for more complex services.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Interested candidates should possess a Bachelor’s Degree / HND with 1 – 3 years experience.</li><li>Experience in a microfinance bank is an added advantage.<br><br></li></ul><strong>Application Closing Date<br><br></strong>25th November, 2025.<br><br><strong>Don't Keep! Kindly Share:<br><br></strong><li></li><li></li><li></li>

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Common Interview Questions And Answers

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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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