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account development manager - US Licensed Stores, Mid Atlantic (Remote) ID-1645

Account Development Manager, U.S. Licensed Stores (Business Development) - OH, WV, PA, MD, DE, DC, VA

Now Brewing - Account Development Manager - OH, WV, PA, MD, DE, DC, VA #tobeapartner

From the beginning, Starbucks set out to be a different kind of company, one that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
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A licensed store account development manager contributes to Starbucks success by managing and optimizing a licensed store portfolio. You will develop growth plans with existing licensees to increase their portfolio footprint, build effective business plans, proposals, and financial models based on business/market needs. You will evaluate the financial position, partnership fit, and operational acumen of the licensee, with the support of other functional teams, to ensure the right growth and outcomes to protect the Starbucks brand, meeting our customers where they live, work, learn, play and stay. Further you'll own enterprise renovation and contract renewals, cultivating existing licensee relationships, and driving adoption of the latest innovations.

As a Account Development Manager, you will...

  • Prepare and deliver strategic business plans for the existing portfolio to include, growth strategies, renewals, renovations, relocations and store closures
  • Demonstrate expertise and skill in deal-making, contract management, developing market-specific growth strategies, initiating pipeline conversions, and collaborative work to bring forth new store development deals
  • Determine how financial objectives such as sales and profit will be achieved through proactive management of the portfolio
  • Drive and deliver the renewal of multi-year complex contracts, inclusive of standard and nuanced terms to incent investment and growth
  • Cultivate the base business and secures investment capital to ensure brand health and promote growth, including capital for renovation cycles, program/equipment/service adoptions
  • Deliver against enterprise innovation initiatives to include equipment, channels, programs, and services


We'd love to hear from people with:

  • Direct experience with portfolio management and store operations (6+ years
  • Franchising industry understanding, knowledge of restaurant/retail operations (6+ years)
  • Direct experience negotiating complex agreements and contracts with executives
  • Industry knowledge of segments such as: Healthcare, College & University, Gaming & Hospitality, Mixed-Use Retail, and Military
  • The ability to thrive in competitive conditions, acting confidently and with poise
  • A strong desire to help others succeed and live Starbucks Mission and Values
  • Master of Business Administration (MBA) degree (preferred)



As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, 

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