Field Technician - 1 Hour Weekly ID-1551
About the position
We are seeking a dedicated and reliable Field Technician to join our team in Leesburg, VA. As a Field Technician, you will play a crucial role in ensuring the cleanliness and proper functioning of dispensing cabinets, as well as maintaining positive customer relationships. Your responsibilities will include cleaning, recording data, reporting issues, and performing various tasks to enhance the customer experience. In this role, you will be responsible for cleaning and sanitizing dispensing cabinet sinks and surfaces, sterilizing nozzles and handles, and performing water taste tests to ensure quality. You will accurately record meter readings and pressure gauge data during service visits and promptly email collected data to the designated recipients within 24 hours of service performance. It is essential to immediately report any maintenance or technical issues observed during service visits to the appropriate channels. You will also cultivate and maintain positive relationships with customers and store management, addressing any concerns or inquiries professionally and courteously. Periodically, you will replenish brochures, replace equipment signage, and take inventory of supplies to ensure a well-organized and informative setup. Additionally, capturing photographs of equipment for documentation purposes will contribute to visual records of service visits. You may also undertake miscellaneous tasks as assigned to support the overall operations and customer satisfaction.
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- Clean and sanitize dispensing cabinet sinks and surfaces.
- Sterilize nozzles and handles.
- Perform water taste tests to ensure quality.
- Accurately record meter readings and pressure gauge data during service visits.
- Promptly email collected data to designated recipients within 24 hours of service performance.
- Immediately report any maintenance or technical issues observed during service visits.
- Cultivate and maintain positive relationships with customers and store management.
- Address any concerns or inquiries professionally and courteously.
- Periodically replenish brochures and replace equipment signage.
- Take inventory of supplies to ensure a well-organized setup.
- Capture photographs of equipment for documentation purposes.
- Undertake miscellaneous tasks as assigned to support overall operations.
Requirements
- Exhibit professionalism with excellent time management skills.
- Demonstrate the ability to work independently and responsibly.
- Possess a Smartphone and proficiency in using email for communication and reporting purposes.
- Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders.
- Communicate effectively in English through email and phone interactions.
- Provide own transportation for on-site visits.
