Remote Referral Coordinator (OPO & or transplant center experience is preferred) - Ideal Candidate Locations: Florida, Georgia, Virginia, or Texas

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<p><strong>Join LifeLink — Join a Life Saving Team!</strong></p> <p><strong>About LifeLink</strong><br>More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning, <strong>LifeLink Foundation</strong> was established – founded with heart, purpose, and a mission that still guides us today.</p> <p>What started as a nonprofit with big dreams has grown into a vision-driven organization of more than <strong>700 dedicated professionals</strong> across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.</p> <p>At LifeLink, we are united by our mission: <strong>To honor donors and save lives through organ and tissue donation. </strong></p> <p>Our vision remains clear: <strong>To maximize the gift of life while giving hope to donor families and transplant patients. </strong></p> <p>We are grounded in the values that shape our work and culture—<strong>Compassion. Excellence. Legacy. People. Quality.</strong></p> <p>If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.</p> <p><strong>What You’ll Do</strong><br>As a Remote Referral Coordinator, you will directly contribute to LifeLink’s life-saving mission. </p> <p>Primary responsibility is to evaluate and respond to hospital referrals for the purpose of determining a potential organ/tissue donor. Apply LifeLink’s policies and procedures in performing and documenting the timeliness of referrals, response to referrals and provide direction to responding staff. In addition, ascertain information to help facilitate the determination of potential donors, BD, DCD potential, medical suitably and order of priority/NOK. Participate in call schedule rotation to ensure coverage of this position’s responsibilities 24/7. Effectively communicate with Hospitals, AOC, MDOC, other management staff, FCC, TC, IHC and other development staff. </p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Participate in the RC call schedule coordinating FCC/IHC/HD/TC for making an appropriate and timely onsite visit for referrals in collaboration with AOC.</li> <li>Referral responsibilities will consist of but may not be limited to:</li> <li>Referral evaluation</li> <li>Preliminary determination of suitability</li> <li>Verification of name, race, sex, DOB and location of next-of-kin</li> <li>Accessing Donor Registry</li> <li>Notifying the FCC and other on call team members of potential donor situations</li> <li>Review information on initial referral regarding donation process with hospital personnel with outline of plan.</li> <li>Ability to first mention or assist in authorization / donor designation if applicable</li> <li>Post initial referral:</li> </ul> <ol></ol> <ul> <li>Monitor referrals daily and more often if indicated</li> <li>Maintain documentation on active referrals (weblog)</li> <li>Passing referral call to oncoming RC according to set protocols in order to assure all active referrals are up to date and followed appropriately.</li> <li>Provide follow-up to appropriate Hospital Development Liaison, AOC/IHC/FCC or other vascular staff</li> <li>Follow up with CSD and Tissue Screener for referrals that are going to be immediately extubated and not a candidate for organ donation</li> <li>Receive and handle or appropriately triage miscellaneous calls from CSD (Positive cultures, FH, ME, family issues, etc.).</li> </ul> <ol></ol> <ul> <li style="list-style-type: none;"> <ul> <li>Assist when appropriate in the orientation of new staff at the direction of Manager/ Assistant Manager of FCC program.</li> <li>Meet deadlines for any assigned projects.</li> <li>Participate actively in hospital development initiatives.</li> <li>Apply for continuing education courses and seminars necessary to obtain appropriate CEUs to obtain/maintain certifications and licenses.</li> <li>Participate regularly in OPO & FCC/RC meetings.</li> <li>Other duties as assigned by Director of Recovery Services or immediate supervisor.</li> </ul> </li> </ul> <p><strong> </strong><strong>Who You Are</strong></p> <ul> <li>Passionate about helping others and making a difference</li> <li>Aligned with LifeLink’s core values of <strong>Compassion, Excellence, Legacy, People, and Quality</strong></li> <li>Minimum of one year in a related LifeLink position and/or appropriate credentialing and experience which may include medical-related degree/certification (RN) or appropriate experience in a medical environment.</li> <li>Completion of all requirements of the probationary level position or other related experience/position.</li> <li>Demonstrated above average verbal communication skills and phone etiquette skills.</li> <li>Availability to handle rotation of 24/7 call responsibilities and a work schedule that may require response to emergency back-up call coverage.</li> <li>Understanding that confidentiality must be maintained, according to Foundation protocols.</li> <li>A collaborator who thrives in a mission-first environment</li> </ul> <p><strong>Working Conditions:</strong></p> <p>Local/State auto/air travel is required.  Variable/rotation on-call days/hours including nights/weekends/holidays depending on call schedule and call duration.  Possible high stress / extended hours while on call.  Friendly, team-oriented and interactive environment. </p> <p>OSHA Risk Classification:  Low</p> <h6><strong>Why LifeLink?</strong><strong></strong></h6> <ul> <li>Be part of an organization with a <strong>legacy of saving lives and giving hope</strong></li> <li>Join a passionate and supportive team across <strong>Florida, Georgia, and Puerto Rico</strong></li> <li><strong>COMPANY PAID</strong> Medical, Dental, Disability & Life Insurance</li> <li>Generous <strong>COMPANY PAID</strong> Pension Plan for your Retirement</li> <li>Paid Vacation, Sick Days & Holidays</li> <li>Growth opportunities in a mission-driven, high-impact nonprofit</li> <li>Work with purpose, knowing your efforts directly touch lives</li> </ul> <p><strong>Diversity, Equity & Inclusion</strong><br>LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.</p> <p><strong>Ready to Help Change Lives?</strong><br>Your next career move could be the most meaningful one yet.<br><br></p> <p> </p> <ul></ul> <p> </p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...