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Provisioning Agent ID-1060

Provides friendly service to and maintains positive relationships with all internal and external Customers. Works in a cooperative spirit to ensure the success of our Company. Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by attending to their needs Handles any aspect of ticketing and check-in by operating a computerized point-of-sale system, boarding, baggage service, reservations and resolving related complaints and problems. Responsibilities include greeting and handling Customers in a polite and friendly manner. Handles cash, checks, credit cards, travel vouchers and coupons as forms of payment for tickets. Computes charges, makes change and balances daily transactions. Is responsible for overage or shortage. Checks in baggage and Cargo. Answers telephone to provide information to callers, page customers, resolve problems or complaints and assist as needed.

Phone Support, Remote, $50/hr, No Experience, Part-Time Remote Customer Support, $40/hr, Part-Time, College Student Remote Data Entry, $40/hr, Weekend Job, College Student Remote Customer Support, $45/hr, Part-Time, College Student Customer Support, $40/hr, Remote, Part-Time, No Degree Entry-Level Remote Data Entry, $35/hr, Evening Job Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Phone Support, Remote, $50/hr, No Experience, Night Shift Virtual Assistant, $40/hr, Remote, No Degree, Night Job Remote Phone Job, $50/hr, College Student, Night Shift Remote Data Entry, $50/hr, No Experience, Evening/Night Job Remote Customer Support, $42/hr, Weekend, No Experience Evening Virtual Assistant, Remote, $40/hr, No Experience Part-Time Customer Support, $40/hr, Remote, College Student Data Entry, $50/hr, Night Job, No Degree, Remote Virtual Assistant, $50/hr, Weekend, No Degree, Remote Weekend Customer Support, $42/hr, Remote, College Student Entry-Level Remote Data Entry, $50/hr, Evening Job Data Entry, $35/hr, Night Job, No Degree, Remote Live Chat Support, $35/hr, Remote, Night Shift, No Degree Customer Support, No Degree, $40/hr, Remote, Weekend Job Virtual Assistant, $40/hr, Remote, Weekend, No Degree Phone Job, $50/hr, Remote, Part-Time, College Student Weekend Data Entry, $40/hr, Remote, No Experience Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Remote Phone Job, $45/hr, No Degree, College Student Friendly Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Phone Support, $50/hr, Weekend, Remote, No Experience Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Remote Data Entry, $45/hr, No Degree, Night Shift

Job Qualifications
Foreign language skills are desirable, but not required.

Ability to work shift work and/or overtime.

Must be able to lift and/or move items up to 70 pounds on a regular basis

Must present a well-groomed appearance in accordance with the Ground Operations Employee Handbook and Labor Agreement

Required Skills
Presentation skills

Customer Service skills

Record Keeping Skills

Time Management Skills

Soft Skills
Driven and self-motivated

Adaptability

Problem Solving Skills

Detail Oriented and Organized

Verbal and Written Communication

Multi tasker

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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