Merchandising Strategy Manager, Strategic Content and Lifecycle Merchandising - Full-time ID-10739
Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
We are seeking a dynamic merchandising strategist with significant commercial experience to spearhead our efforts in integrating third-party and licensed content while building member growth and lifecycle merchandising experiences. This role will focus on merchandising diverse content acquisition types and optimizing non-member, early member, and returning member experiences.
As a Catalog Merchandising Strategy Manager, you will develop and execute strategies that integrate new content into our platform and enhance the member journey from signup to early discovery to ongoing engagement. This is an opportunity to shape a new area within our company, setting the standard for innovative strategies at the intersection of commerce and catalog merchandising.
Responsibilities:
+ Develop and implement strategies for integrating and promoting third-party and licensor content, focusing on diverse acquisitions from international markets
+ Drive growth by optimizing non-member content experiences to increase conversion rates and attract new subscribers
Weekend Customer Support, $40/hr, Remote, College Student
Remote Data Entry, No Experience, $40/hr, Part-Time
Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job
Virtual Assistant, $40/hr, No Experience, Remote, Night Job
Remote Moderator, $42/hr, Weekend, No Experience Required
Phone Support, Remote, $35/hr, No Experience, Part-Time
Remote Moderator, $35/hr, No Degree, Weekend, Part-Time
Part-Time Customer Support, $40/hr, Remote, College Student
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Remote Phone Support, $40/hr, Evening, No Experience Required
Weekend Data Entry, $45/hr, Remote, No Experience
Evening Virtual Assistant, Remote, $40/hr, No Experience
Entry-Level Remote Data Entry, $35/hr, Evening Job
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Live Chat, $50/hr, College Student, No Experience
Remote Data Entry, $45/hr, Weekend Job, College Student
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Customer Support, $35/hr, Remote, Evening/Night Job, No Degree
Remote Moderator, $40/hr, College Student, Weekend Job
Virtual Assistant, No Experience, $40/hr, Remote, Weekend
Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift
Virtual Assistant, $40/hr, Evening, Remote, College Student
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job
Data Entry, $40/hr, Remote, Night Shift, College Student Job
Customer Support, $35/hr, Remote, Evening/Night Job, No Degree
Data Entry, $50/hr, Night Shift, No Degree, Remote Job
Data Entry, $40/hr, Remote, Night Shift, College Student Job
Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend
Phone Job, $40/hr, Remote, Night Shift, No Degree
Data Entry, $45/hr, Remote, Night Job, No Degree
Live Chat Support, $40/hr, Part-Time, Remote, No Degree
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Remote Customer Support, $42/hr, Weekend, No Experience
Phone Support, Remote, $40/hr, Evening/Night Shift
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Remote Data Entry, $42/hr, Evening/Night Job, No Experience
Customer Support, $42/hr, Weekend Job, Remote, No Degree
Data Entry, $40/hr, Remote, Night Shift, College Student Job
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Virtual Assistant, No Degree, $40/hr, Remote, Part-Time
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Live Chat Support, $40/hr, Weekend, Remote, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Phone Support, $45/hr, Remote, No Experience, Evening Job
Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job
Customer Support, $42/hr, Remote, Part-Time, No Degree
Data Entry, $40/hr, Evening Job, No Experience, Remote
Remote Phone Job, $40/hr, Night Shift, College Student Friendly
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Phone Support, $50/hr, Weekend, Remote, No Experience
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Data Entry, $40/hr, Evening Job, No Experience, Remote
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Data Entry, $40/hr, Evening Job, No Experience, Remote
Virtual Assistant, $35/hr, Evening, Remote, College Student
Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job
Remote Moderator, $40/hr, Part-Time, Weekend, No Degree
Remote Data Entry, $40/hr, No Degree, Night Shift
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Virtual Assistant, No Experience, $40/hr, Remote, Part-Time
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Remote Data Entry, $45/hr, Weekend Job, College Student
Remote Customer Support, $45/hr, Part-Time, College Student
Remote Customer Support, $40/hr, Weekend, No Experience
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job
Remote Moderator, No Degree, $35/hr, Evening, Weekend Job
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $35/hr, Weekend, No Degree, Remote
Remote Moderator, $40/hr, Part-Time, Weekend, No Degree
Remote Moderator, $40/hr, Part-Time, Weekend, No Degree
Evening Virtual Assistant, Remote, $40/hr, No Experience
Customer Support, $35/hr, Night Job, Remote, No Experience
Live Chat Support, $50/hr, Remote, Night Shift, No Degree
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Customer Support, $35/hr, Night Job, Remote, No Experience
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
Live Chat Support, $40/hr, Weekend, Remote, No Degree
Phone Support, $35/hr, Weekend, Remote, No Experience
Remote Phone Job, $40/hr, Part-Time, No Degree Required
Customer Support, $35/hr, Remote, Evening/Night Job, No Degree
Customer Support, $40/hr, Weekend Job, Remote, No Degree
Virtual Assistant, $40/hr, Remote, No Experience, Evening
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Customer Support, $45/hr, No Experience, Part-Time
Remote Moderator, $40/hr, Weekend, No Experience Required
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Remote Live Chat, $40/hr, College Student, No Experience
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, No Experience, $40/hr, Part-Time
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job
Virtual Assistant, $42/hr, Remote, No Experience, Evening
Remote Customer Support, $35/hr, Night Shift, No Degree
Virtual Assistant, $42/hr, Remote, No Experience, Evening
Data Entry, No Degree, $40/hr, Part-Time, Remote Job
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Remote Phone Support, $45/hr, Night Job, College Student
Evening Virtual Assistant, Remote, $40/hr, No Experience
Data Entry, $45/hr, Remote, Evening, No Experience Required
Phone Support, Remote, $35/hr, No Experience, Part-Time
Part-Time Data Entry, $40/hr, Remote, College Student Friendly
Data Entry, $35/hr, Remote, Evening Job, College Student
Virtual Assistant, No Experience, $40/hr, Remote, Weekend
Remote Customer Support, $45/hr, No Experience, Part-Time
Live Chat Support, Remote, $40/hr, Night Shift, College Student
Remote Phone Job, $42/hr, Night Shift, College Student Friendly
Data Entry, $45/hr, Remote, Night Job, No Degree
Phone Support, Remote, $42/hr, Evening/Night Shift
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Part-Time, Remote, No Degree
Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Data Entry, $50/hr, Remote, Evening Job, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Weekend Customer Support, $40/hr, Remote, College Student
Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job
Phone Support, Remote, $50/hr, No Experience, Night Shift
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Remote Phone Support, $45/hr, Evening, No Experience Required
Phone Support, Remote, $50/hr, No Experience, Night Shift
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Remote Live Chat, $35/hr, College Student, No Experience
Virtual Assistant, No Experience, $40/hr, Remote, Part-Time
+ Enhance growth strategies to improve member engagement and retention, particularly for members in their first month and returning members
+ Collaborate with Content, Marketing and Communications, and Messaging teams to align merchandising efforts with broader business objectives
+ Work closely with regional promotional teams to understand local market trends and consumer preferences, ensuring content and commerce strategies are culturally relevant and effective
+ Partner with Experience Design, Product Metadata, and Data Science teams to create engaging content experiences and develop metrics to assess performance.
+ Regularly analyze market trends and competitor strategies to ensure our merchandising tactics remain competitive and appealing to diverse audiences
+ Serve as a thought leader in content and commerce integration strategies, advocating for innovative approaches that align with the company's growth and engagement goals
Qualifications:
+ 10+ years of experience in merchandising, content marketing, CRM, growth, or a related field, with a focus on commerce and growth strategies
+ Proven track record of developing successful merchandising strategies for new content acquisitions
+ Experience standing up and optimizing user growth programs, particularly as they relate to subscription business models
+ Strong business acumen and analytical skills, with the ability to leverage limited data to inform decision-making
+ Experience working with international teams and an understanding of cultural nuances in content consumption and commercial behaviors
+ Deep understanding of consumer behaviors and discovery habits with entertainment, especially as they intersect with a content catalog and related services
+ Strategic thinker with a customer-focused mindset and the ability to navigate ambiguity
+ Comfortable applying a combination of qualitative and quantitative methods to define success
+ Ability to build strong relationships with stakeholders and effectively influence and contribute with concrete recommendations/next steps, across both regional and global teams
+ Insatiable curiosity to learn new domains, keep up with industry innovation, and constantly ask ‘why’
+ Excellent communication skills, both written and verbal, with the ability to influence and collaborate with stakeholders across the organization
+ Bachelor's degree required; advanced degree preferred
Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000-$370,000.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here (https://jobs.netflix.com/work-life-philosophy) .
Netflix is a unique culture and environment. Learn more here (https://jobs.netflix.com/culture) .
Inclusion (https://about.netflix.com/en/inclusion) is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Job is open for no less than 7 days and will be removed when the position is filled.
Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
We are seeking a dynamic merchandising strategist with significant commercial experience to spearhead our efforts in integrating third-party and licensed content while building member growth and lifecycle merchandising experiences. This role will focus on merchandising diverse content acquisition types and optimizing non-member, early member, and returning member experiences.
As a Catalog Merchandising Strategy Manager, you will develop and execute strategies that integrate new content into our platform and enhance the member journey from signup to early discovery to ongoing engagement. This is an opportunity to shape a new area within our company, setting the standard for innovative strategies at the intersection of commerce and catalog merchandising.
Responsibilities:
+ Develop and implement strategies for integrating and promoting third-party and licensor content, focusing on diverse acquisitions from international markets
+ Drive growth by optimizing non-member content experiences to increase conversion rates and attract new subscribers
+ Enhance growth strategies to improve member engagement and retention, particularly for members in their first month and returning members
+ Collaborate with Content, Marketing and Communications, and Messaging teams to align merchandising efforts with broader business objectives
+ Work closely with regional promotional teams to understand local market trends and consumer preferences, ensuring content and commerce strategies are culturally relevant and effective
+ Partner with Experience Design, Product Metadata, and Data Science teams to create engaging content experiences and develop metrics to assess performance.
+ Regularly analyze market trends and competitor strategies to ensure our merchandising tactics remain competitive and appealing to diverse audiences
+ Serve as a thought leader in content and commerce integration strategies, advocating for innovative approaches that align with the company's growth and engagement goals
Qualifications:
+ 10+ years of experience in merchandising, content marketing, CRM, growth, or a related field, with a focus on commerce and growth strategies
+ Proven track record of developing successful merchandising strategies for new content acquisitions
+ Experience standing up and optimizing user growth programs, particularly as they relate to subscription business models
+ Strong business acumen and analytical skills, with the ability to leverage limited data to inform decision-making
+ Experience working with international teams and an understanding of cultural nuances in content consumption and commercial behaviors
+ Deep understanding of consumer behaviors and discovery habits with entertainment, especially as they intersect with a content catalog and related services
+ Strategic thinker with a customer-focused mindset and the ability to navigate ambiguity
+ Comfortable applying a combination of qualitative and quantitative methods to define success
+ Ability to build strong relationships with stakeholders and effectively influence and contribute with concrete recommendations/next steps, across both regional and global teams
+ Insatiable curiosity to learn new domains, keep up with industry innovation, and constantly ask ‘why’
+ Excellent communication skills, both written and verbal, with the ability to influence and collaborate with stakeholders across the organization
+ Bachelor's degree required; advanced degree preferred
Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000-$370,000.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here (https://jobs.netflix.com/work-life-philosophy) .
Netflix is a unique culture and environment. Learn more here (https://jobs.netflix.com/culture) .
Inclusion (https://about.netflix.com/en/inclusion) is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Job is open for no less than 7 days and will be removed when the position is filled.