Benefits Program Manager, 401(k) and Analytics ID-10587
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
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About the Role
In this role, You will ensure the seamless operation of our company’s retirement plan, enabling employees to effectively plan for their financial future. You will handle the day-to-day administration of the 401(k) program, ensuring compliance with all regulatory requirements, fostering strong vendor relationships, and delivering an exceptional participant experience.
You’ll also take on the task of redefining how benefits are administered at scale by leveraging cutting-edge Artificial Intelligence (AI) and advanced analytics. As the Benefits Analyst at Instacart, you will leverage cutting-edge Artificial Intelligence (AI) and advanced analytics to be a data storyteller. You’ll provide meaningful and actionable insights regarding benefits plan performance, regulatory compliance, and strategic decisions. Your work will directly impact employee engagement, program optimization, and overall benefits performance.
About the Team
The Benefits team is at the heart of our people strategy, ensuring our employees feel supported, informed, and empowered by world-class benefits programs. We work cross-functionally with People Analytics, People Operations, People Technology, and external stakeholders to innovate and optimize key benefits initiatives. Strategic programs range from Health and Welfare benefits to Mental Health and Financial Wellness. Innovation, engagement and efficiency are top of mind for this team as they play an essential role in shaping a workplace and culture where everyone thrives together.
About the Job
Key Responsibilities:
- 401(k) Plan Administration:
- Manage the daily administration of the company’s 401(k) plan, including annual testing, audits, and Open Enrollment events.
- Collaborate with vendors and internal teams to ensure seamless participant experiences.
- Monitor compliance with all relevant regulations through routine audits and vendor coordination.
- Support annual 401(k) audit and 5500 filingComplete annual NDT testing requirements including True Up or ROE processing
- AI-Driven Insights:
- Utilize AI platforms to analyze data from various benefits programs, identifying trends and communicating actionable insights to inform decision-making.
- Create dashboards that track program utilization, employee engagement, and cost efficiency.
- Leverage predictive analytics to assess risks, forecast needs, and optimize vendor performance.
- Deliver analytics reports to stakeholders, offering insights on benefit trends and participation rates.
- Automation in Reporting & Compliance:
- Complete annual compliance reporting requirements such as those related the Affordable Care Act and Section 125 Testing.
- Implement automated solutions to improve operational efficiency in benefits reporting and compliance workflows.
About You
Minimum Qualifications
- Experience in 401(k) plan administration, including compliance testing and audits.
- Prior experience in data analytics with hands-on experience using AI and predictive tools.
- Proficiency in creating clear, impactful data visualizations, dashboards, and reports.
- Solid working knowledge of benefit regulations such as ERISA, ACA, and HIPAA.
- Problem-solving skills with the ability to manage complex, detail-oriented tasks.
- Excellent communication and collaboration skills to work effectively with internal teams and external vendors.
Preferred Qualifications
- Certification in HR or Benefits Management (e.g., CEBS, SPHR, SHRM-CP).
- Experience managing and integrating benefits during mergers and acquisitions.
- Prior success in using AI to optimize benefits operations and enhance outcomes.
- Proven ability to navigate complex decision-making situations while maintaining compliance.
#LI-REMOTE
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
