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Solution Engineer - Ecosystem ID-10591

Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Remote Live Chat, $45/hr, College Student, No Experience Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Customer Support, $40/hr, Night Job, No Experience Phone Support, Remote, $40/hr, Evening/Night Shift Remote Phone Job, $40/hr, Night Shift, College Student Friendly Live Chat Support, $40/hr, Part-Time, Remote, No Degree Entry-Level Remote Data Entry, $50/hr, Evening Job Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Weekend Customer Support, $42/hr, Remote, College Student Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Customer Support, $40/hr, Remote, Evening, No Experience Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Remote Phone Support, $40/hr, Evening, No Experience Required Remote Phone Job, $40/hr, No Degree, College Student Friendly Data Entry, $45/hr, Remote, Night Job, No Degree Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Data Entry, Remote, $42/hr, Evening Job, No Degree Phone Support, $45/hr, Remote, No Experience, Evening Job Remote Live Chat, $45/hr, College Student, No Experience Phone Support, Remote, $50/hr, No Experience, Part-Time Live Chat Support, $40/hr, Weekend, Remote, College Student Part-Time Customer Support, $40/hr, Remote, College Student Data Entry, Remote, $42/hr, Evening Job, No Degree Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Customer Support, $40/hr, Night Job, No Experience Remote Data Entry, $45/hr, Weekend Job, College Student Customer Support, $40/hr, Weekend Job, Remote, No Degree Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Phone Support, Remote, $42/hr, Evening/Night Shift Virtual Assistant, $40/hr, Weekend, Remote, No Experience Remote Customer Support, $35/hr, Night Shift, No Degree Remote Customer Support, $50/hr, Night Shift, No Degree Remote Phone Support, $45/hr, Night Job, College Student Data Entry, $45/hr, Remote, Night Job, No Degree Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Data Entry, $40/hr, College Student Friendly, Part-Time Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Phone Support, $45/hr, Night Job, College Student Evening Virtual Assistant, Remote, $45/hr, No Experience Data Entry, No Experience, $35/hr, Remote, College Student Remote Customer Support, $40/hr, No Degree, Evening Job Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Customer Support, $40/hr, Weekend Job, Remote, No Degree Part-Time Data Entry, $45/hr, Remote, College Student Friendly Data Entry, $40/hr, Evening Job, No Experience, Remote Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Customer Support, $45/hr, No Experience, Part-Time Phone Support, $40/hr, Remote, No Experience, Evening Job Virtual Assistant, $50/hr, Evening, Remote, College Student Phone Job, $35/hr, Remote, Part-Time, College Student Remote Customer Support, $45/hr, No Degree, Evening Job Data Entry, $45/hr, Remote, Night Job, No Degree Data Entry, Remote, $40/hr, Evening Job, No Degree Phone Job, $35/hr, Remote, Part-Time, College Student Data Entry, No Experience, $35/hr, Remote, College Student Phone Support, Remote, $35/hr, No Experience, Part-Time Remote Phone Job, $42/hr, Night Shift, College Student Friendly Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Data Entry, Remote, $42/hr, Evening Job, No Degree Remote Phone Job, $40/hr, Night Shift, College Student Friendly Entry Level Phone Job, $42/hr, Remote, No Degree Required Virtual Assistant, Remote, $40/hr, Weekend, No Experience Remote Phone Job, $45/hr, Part-Time, No Degree Required Data Entry, $45/hr, Remote, Evening, No Experience Required Live Chat Support, $40/hr, Weekend, Remote, No Degree Part-Time Customer Support, $40/hr, Remote, College Student Live Chat Support, $50/hr, Remote, Night Shift, No Degree Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Phone Support, Remote, $40/hr, Evening/Night Shift Virtual Assistant, Remote, $42/hr, Weekend, No Experience Virtual Assistant, $42/hr, Remote, No Experience, Evening Phone Support, $45/hr, Remote, No Experience, Evening Job Remote Live Chat, $40/hr, College Student, No Experience Remote Data Entry, No Experience, $40/hr, Part-Time Live Chat Support, $45/hr, Weekend, Remote, College Student Data Entry, No Degree, $45/hr, Part-Time, Remote Job Phone Job, $45/hr, Remote, Night Shift, No Degree Customer Support, $40/hr, Weekend Job, Remote, No Degree Data Entry, $40/hr, No Experience, Remote, Weekend Job Phone Support, Remote, $42/hr, Evening/Night Shift Remote Customer Support, $35/hr, Night Shift, No Degree Live Chat Support, $35/hr, Remote, No Experience Required Phone Support, Remote, $35/hr, No Experience, Night Shift Customer Support, $40/hr, Remote, Evening, No Experience Remote Live Chat, $50/hr, College Student, No Experience Data Entry, Remote, $40/hr, Night Shift, No Degree Part-Time Customer Support, $40/hr, Remote, College Student Remote Data Entry, $40/hr, College Student Friendly, Part-Time Virtual Assistant, $50/hr, Weekend, No Degree, Remote Remote Customer Support, $40/hr, No Degree, Evening Job Data Entry, $45/hr, Remote, Night Job, No Degree Remote Phone Job, $42/hr, Part-Time, No Experience Required Virtual Assistant, $40/hr, Remote, No Experience, Night Job Remote Phone Job, $45/hr, Part-Time, No Degree Required Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Virtual Assistant, $40/hr, Remote, No Experience, Evening Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Phone Support, $45/hr, Night Job, College Student Customer Support, No Degree, $40/hr, Remote, Weekend Job Entry-Level Remote Data Entry, $35/hr, Evening Job Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Live Chat, $40/hr, College Student, No Experience Live Chat Support, $45/hr, Part-Time, Remote, No Degree Remote Customer Support, $35/hr, Night Shift, No Degree Remote Phone Job, $50/hr, College Student, Night Shift Remote Data Entry, $45/hr, No Degree, Night Shift Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Part-Time Data Entry, $45/hr, Remote, College Student Friendly Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Data Entry, $40/hr, Remote, Night Shift, College Student Job Virtual Assistant, $50/hr, Evening, Remote, College Student Remote Data Entry, $50/hr, No Experience, Evening/Night Job Data Entry, $45/hr, Remote, Night Shift, College Student Job Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Phone Job, $40/hr, Part-Time, College Student Friendly Customer Support, $40/hr, Weekend Job, Remote, No Degree Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Remote Moderator, $40/hr, College Student, Weekend Job Remote Data Entry, $42/hr, Evening/Night Job, No Experience Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Data Entry, $45/hr, Remote, Night Shift, College Student Job Entry-Level Remote Data Entry, $35/hr, Evening Job Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Customer Support, $40/hr, No Experience, Part-Time Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Phone Support, Remote, $42/hr, Evening/Night Shift Remote Phone Job, $40/hr, Part-Time, No Experience Required Remote Moderator, $40/hr, Weekend, No Experience Required

Launched in 2013, Canva is a free online visual communications and collaboration platform with a mission to empower everyone in the world to design. Featuring a simple drag-and-drop user interface and a vast range of templates ranging from presentations, documents, websites, social media graphics, posters, apparel to videos, plus a huge library of fonts, stock photography, illustrations, video footage, and audio clips, anyone can take an idea and create something beautiful. Founded on the belief that people shouldn’t need to understand complex software to unlock their creativity, Canva is empowering 100% of the world to communicate in ways that were once limited to the 1%.

We have an active and growing community of developers and app partners in our Ecosystem. We are expanding the Solutions Engineering team to help us grow and scale how we foster and support our partners, customers and developer community worldwide.

As a Solution Engineer, you will support a growing community of large teams, enterprises, and hundreds of developers building apps and integrations with the Canva Visual Design Platform. The Solution Engineers are part of the Partnerships and Developer Success team within the Canva Ecosystem Group and work closely with Engineering, Product, Partnerships, Account Executives and Customer Success, to name a few. As a team member, you will help us establish Canva as the World's most extensible platform as we grow and scale.

What you’ll do (responsibilities)

  • You will quickly become an authority in Canva’s Apps SDK and Connect API
  • You will support the Developers (Enterprises, Systems Integrations, IT stakeholders, and more) in designing solutions and balancing the capabilities available in our ecosystem with the needs of customers
  • You will showcase powerful presentations and demos, help develop demo agendas and prepare software demo presentations for Developers
  • You will work closely with the Ecosystem product teams to understand the product’s inner workings and overall roadmap
  • You will be the voice of Developers by communicating customer technical capability needs to product and engineering teams and API needs to the Ecosystem product and engineering teams
  • You will nurture engagement in our Developers' community while also championing them inside the company by raising awareness of their pain points, feedback, and feature requests.

What we're looking for

  • Firmly grounded in computer science and engineering fundamentals with experience developing web applications
  • Experience developing, integrating into APIs, and building web solutions
  • 3+ years experience in sales engineering, solutions architecture, technical consulting or equivalent experience
  • Fantastic technical troubleshooting skills in an Enterprise SaaS-based environment
  • Experience with custom extension/integration development and different web platforms and app marketplaces
  • A customer-focused attitude and demeanour
  • An effective communicator with a strong voice when writing

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your well-being, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and support you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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