Customer Service Representative - Bilingual ID-10917

Bilingual Customer Service Representative

 

Pay from $25 to $29 per hour with significant growth and earning potential!

Includes $2 Shift Differential

 

Texas Branch

2600 Rental Car Drive, DFW Airport, TX 75261

 

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

 

Customer Support, $40/hr, Remote, Part-Time, No Degree Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Phone Job, $42/hr, Part-Time, College Student Friendly Data Entry, $45/hr, Remote, Night Shift, College Student Job Remote Data Entry, $50/hr, No Experience, Evening/Night Job Remote Customer Support, $40/hr, Night Job, No Experience Phone Support, $40/hr, Remote, No Experience, Evening Job Phone Support, Remote, $35/hr, No Experience, Part-Time Virtual Assistant, $40/hr, Remote, No Degree, Night Job Phone Support, $40/hr, Remote, No Experience, Evening Job Phone Support, Remote, $35/hr, No Experience, Night Shift Phone Support, Remote, $35/hr, No Experience, Night Shift Customer Support, $35/hr, Night Job, Remote, No Experience Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Data Entry, $40/hr, Remote, Night Job, No Degree Remote Moderator, $42/hr, College Student, Weekend Job Virtual Assistant, $40/hr, Weekend, College Student, Remote Remote Data Entry, $42/hr, Evening/Night Job, No Experience Remote Phone Job, $40/hr, No Degree, College Student Friendly Remote Phone Job, $42/hr, Night Shift, College Student Friendly Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Weekend Data Entry, $40/hr, Remote, No Experience Live Chat Support, $40/hr, Weekend, Remote, College Student Customer Support, $50/hr, Night Job, Remote, No Experience Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Phone Support, Remote, $35/hr, No Experience, Part-Time Remote Phone Job, $35/hr, College Student, Night Shift Phone Support, Remote, $35/hr, No Experience, Night Shift Weekend Data Entry, $40/hr, Remote, No Experience Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Customer Support, $42/hr, Remote, Part-Time, No Degree Phone Support, Remote, $35/hr, No Experience, Night Shift Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Entry-Level Remote Data Entry, $50/hr, Evening Job Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Moderator, $42/hr, Weekend, No Experience Required Phone Support, $35/hr, Weekend, Remote, No Experience Data Entry, $40/hr, Remote, Night Job, No Degree Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Virtual Assistant, $50/hr, Evening, Remote, College Student Entry-Level Remote Data Entry, $50/hr, Evening Job Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Data Entry, No Experience, $35/hr, Remote, College Student Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Phone Job, $35/hr, College Student, Night Shift Data Entry, No Experience, $35/hr, Remote, College Student Phone Support, $35/hr, Weekend, Remote, No Experience Live Chat Support, $40/hr, Part-Time, Remote, No Degree Customer Support, $42/hr, Remote, Part-Time, No Degree Virtual Assistant, $40/hr, No Experience, Remote, Night Job Remote Phone Job, $42/hr, Part-Time, No Experience Required Customer Support, $42/hr, Weekend Job, Remote, No Degree Remote Customer Support, $40/hr, No Experience, Part-Time Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Virtual Assistant, $45/hr, Remote, No Experience, Night Job Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Remote Data Entry, $45/hr, No Degree, Night Shift Data Entry, No Experience, $35/hr, Remote, College Student Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Remote Customer Support, $40/hr, Part-Time, College Student Data Entry, $40/hr, No Experience, Remote, Weekend Job Remote Customer Support, $45/hr, No Experience, Part-Time Data Entry, No Experience, $50/hr, Remote, College Student Phone Job, $40/hr, Remote, Night Shift, No Degree Remote Moderator, $40/hr, College Student Friendly, Part-Time Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Customer Support, $50/hr, Night Shift, No Degree Remote Customer Support, $42/hr, Weekend, No Experience Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Entry-Level Remote Data Entry, $35/hr, Evening Job Customer Support, $40/hr, Weekend Job, Remote, No Degree Remote Phone Job, $40/hr, Part-Time, No Degree Required Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Live Chat, $35/hr, College Student, No Experience Remote Customer Support, $40/hr, No Degree, Evening Job Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Remote Live Chat, $45/hr, College Student, No Experience Phone Job, $40/hr, Remote, Night Shift, No Degree Data Entry, $35/hr, Night Job, No Degree, Remote Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Customer Support, $40/hr, Remote, Evening, No Experience Remote Data Entry, $40/hr, Weekend Job, College Student Live Chat Support, $50/hr, Remote, No Experience Required Weekend Customer Support, $40/hr, Remote, College Student Phone Job, $50/hr, Remote, Part-Time, College Student Live Chat Support, $42/hr, Weekend, Remote, No Degree Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Customer Support, $40/hr, No Experience, Part-Time Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift

Better together! This position is on-site, and we are looking for people who share our passion.

 

Hours:Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, 12:30 PM to 9 PM.

 

Position Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.

  • Communicate with customers over phone, email and chat.

  • Help customers navigate Uline's website and online ordering.

  • Become a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently.

 

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers!

  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

 

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

 

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center and beautifully maintained walking paths.

 

About Uline

 

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

 

Uline is adrug-free workplace.

 

EEO/AA Employer/Vet/Disabled

 

#LI-JM3

#LI-TX001

(#IN-TXCS)

 

 

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...