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Sr SWA U Consultant

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Back to search results<br><br>Previous job Next job<br><br><strong>Department<br><br></strong>JOB DESCRIPTION<br><br>SWA University<br><br><strong>Our Company Promise<br><br></strong>We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.<br><br><strong>Job Description<br><br></strong>The Senior SWA U Consultant leads high-impact projects and operational efforts that accelerate alignment, maximize efficiencies, and strengthen enterprise partnerships. This role owns key portions of the annual planning cycle, standardization efforts, and stakeholder consultation - bringing structure to ambiguity and pace to progress. Acting as a strategic partner to Department Leaders, the Senior Consultant is a trusted driver of clarity, consistency, and scalable solutions.<br><br>Additional Details<br><br><ul><li>The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.  </li><li>U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. <br><br></li></ul>We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.<br><br><strong>Responsibilities<br><br></strong><ul><li>Lead high-impact consulting engagements that improve organizational alignment, streamline operations, and enable scalable, learner-centric solutions.</li><li>Serve as a strategic thought partner to SWA U Leadership, translating complex needs into actionable workstreams.</li><li>Own critical portions of the annual planning cycle, portfolio standardization, and cross-team consulting initiatives.</li><li>Guide Teams through change efforts with clarity and influence, balancing business needs with learning strategies.</li><li>Design frameworks, models, and tools that enhance Team accountability, operational transparency, and performance.</li><li>Provide consultation to Department Leaders to resolve structural inefficiencies and facilitate sustained strategic alignment.</li><li>Drive scalable standardization of tools, templates, and reporting practices.</li><li>Provide consulting support to priority initiatives and cross-functional projects.</li><li>Identify and implement solutions that improve clarity, reduce duplication, and accelerate delivery.<br><br></li></ul><strong>Knowledge, Skills And Abilities<br><br></strong><ul><li>Strategic thinker with strong attention to detail and operational discipline.</li><li>Advanced skills in consulting, strategic planning, stakeholder management, and organizational effectiveness.</li><li>Expert in simplifying complexity, managing ambiguity, and leading with influence.</li><li>Strong business acumen, with the ability to bridge operations, learning, and enterprise priorities.</li><li>Excellent written, verbal, and visual communication skills for high-level stakeholder engagement.</li><li>Ability to lead cross-functional efforts and coach Teams through organizational transitions.<br><br></li></ul>Education<br><br><ul><li>Required: High School Diploma or GED<br><br></li></ul><strong>Experience<br><br></strong><ul><li>Required: Expert-level experience, expansive and far-reaching knowledge in:</li><ul><li>Learning & Development, Business Operations, Enterprise-level project support, or Consulting</li><li>Managing complex projects or operational frameworks across large organizations<br></li></ul></ul>Licensing/Certification<br><br><ul><li>N/A<br><br></li></ul>Physical Abilities<br><br><ul><li>Ability to perform work duties from limited space work station/desk/office area for extended periods of time</li><li>Ability to communicate and interact with others in the English language to meet the demands of the job</li><li>Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job<br><br></li></ul><strong>Other Qualifications<br><br></strong><ul><li>Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines</li><li>Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986</li><li>Must be at least 18 years of age</li><li>Must be able to comply with Company attendance standards as described in established guidelines<br><br></li></ul>Pay & Benefits<br><br>Competitive market salary from $122,200 - $135,800 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.<br><br><strong>Benefits You’ll Love<br><br></strong><ul><li>Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) </li><li>Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** </li><li>Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** </li><li>Competitive health insurance for you and your eligible dependents (including pets) </li><li>Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. </li><li>Explore more Benefits you’ll love: amount doesn’t guarantee employment for any particular period of time</li><li>401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits</li><li>ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company<br><br></li></ul><em><strong>Southwest Airlines is an Equal Opportunity Employer.<br><br></strong></em>Please print/save this job description because it won't be available after you apply.<br><br><strong>Job Posting End Date<br><br></strong>09/02/2025<br><br>Apply now<br><br><strong>Email This Job To<br><br></strong>Success.<br><br>Your email is on its way...<br><br>Failure!<br><br>Email has not sent

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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