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Medical Assistant/NCT

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Job Overview
We are seeking a dedicated and skilled Medical Assistant with Front Desk experience to join our healthcare team. The ideal candidate will play a crucial role in providing high-quality patient care and administrative support within a clinical environment. This position requires a compassionate individual who is committed to enhancing the patient experience while ensuring the smooth operation of the medical practice. Bilingual preferred but not required.

Duties

  • Assist healthcare providers with patient examinations and procedures, ensuring comfort and safety.
  • Perform basic life support and emergency procedures as needed.
  • Manage patient intake, including obtaining medical histories and vital signs.
  • Prepare and maintain examination rooms, ensuring cleanliness and proper equipment availability.
  • Provide medical administrative support, including scheduling appointments, managing patient records, and handling billing inquiries.
  • Support internal medicine practices by assisting with patient follow-ups and care coordination.
  • Engage with geriatric patients with empathy and understanding to meet their unique healthcare needs.
  • Ability to perform general radiology X-rays under supervision
  • Assist as needed to Greet and welcome visitors in a professional manner.
  • Manage phone systems, directing calls to the appropriate personnel.
  • Schedule appointments and maintain calendars for staff.
  • Collect Co-Pays, Co-Insurance, Deductible based on patient responsibility.

Qualifications

  • Certification as a Medical Assistant from an accredited program is preferred.
  • Experience in a clinical setting is highly desirable; familiarity with medical-surgical practices is a plus.
  • Proficiency in performing administrative tasks related to patient care management.
  • Knowledge of basic life support techniques and emergency response protocols.
  • Ability to work effectively in fast-paced environments such as trauma centers or surgical units.
  • Strong interpersonal skills to communicate effectively with patients of all ages, particularly geriatrics.
  • Attention to detail and strong organizational skills are essential for maintaining accurate records and managing multiple tasks.
  • A commitment to continuous learning and professional development in the medical field.
  • Proficiency in front desk operations with experience in customer support roles.
  • Ability to collect Co-Pay, Co-Insurance, Deductible
  • Bilingual preferred but not required.

Join our team of healthcare professionals dedicated to providing exceptional care while fostering a supportive environment for both patients and staff.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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