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Solutions Engineer - Log Management & Analytics (Remote, Texas) ID-1345

What’s the role?
As a Dynatrace Log Management and Analytics - Solutions Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and observability, with a specialization in Log Management and Analytics. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs and RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.
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To ensure your success as a Solutions Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:
•    An excellent team player, with the ability to work across all disciplines.
•    Excellent communication and presentation skills, with the ability to communicate technical value into business value.
•    Previous 3 – 5 years of experience with log analytics technologies and techniques.
•    Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
•    Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs.
•    Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
•    Must be able to travel up to 30% of the time.

Responsibilities:
•    Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
•    Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
•    As part of the solution engineering team participate in proof of concept aka POC creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
•    Present Dynatrace’s vision to our customers C-suite executives.
•    Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
•    Present on-stage demonstrations providing insight and context to our customers during key marketing events.
•    Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
•    Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
•    Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
•    Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
•    Position might be filled at a higher level based on candidate experience.

What will help you succeed

Minimum Requirements:

  • Bachelor's degree in Computer Science, Engineering, or a related field.

  • 3+ years of experience with observability and log collectors/pipelines such as FluentBit, OpenTelemetry, Cribl, and Logstash.

Preferred Requirements

  • Experience with query languages such as SQL, SPL, or KQL.

  • Experience with web technologies such as HTML, CSS, and JavaScript. Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.

  • Advanced knowledge of Operating Systems (OS) including Windows and Linux.

  • Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP.

  • Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines.

  • Experience with automation like Ansible, Puppet, Terraform, etc.

Why you will love being a Dynatracer

•    A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
•    Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
•    A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. 
•    An environment that fosters innovation, enables creative collaboration, and allows you to grow.
•    A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. 
•    A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
•    A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation and Rewards

  • The salary range for this role is $120,000 - $160,000. When determining your salary, we consider your experience, skills, education, and work location. 

  • Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.  

  • We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

Discover more

About Dynatrace

Dynatrace is uniquely positioned to help our customers understand their business like never before. We provide end-to-end visibility across infrastructure, from cloud to on-prem, in a fully unified platform so they can see beyond scale and complexity. Our Al-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.

We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

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