(Fluent English) Client Success Manager (Bosnia and Herzegovina, remotely) ID-1350
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as a Client Success Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes 💛
What you will do:
Remote Customer Support, $45/hr, No Experience, Part-Time Weekend Data Entry, $40/hr, Remote, No Experience Virtual Assistant, $42/hr, Evening, Remote, No Degree Remote Data Entry, No Experience, $40/hr, Part-Time Phone Support, Remote, $40/hr, Evening/Night Shift Data Entry, $35/hr, Remote, Evening Job, College Student Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Phone Job, $35/hr, Remote, Part-Time, College Student Virtual Assistant, Remote, $40/hr, Weekend, No Experience Remote Moderator, $40/hr, College Student Friendly, Part-Time Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Remote Data Entry, $45/hr, Weekend Job, College Student Remote Live Chat, $40/hr, Part-Time, No Degree Required Phone Support, $40/hr, Remote, No Experience, Evening Job Phone Support, Remote, $35/hr, No Experience, Part-Time Data Entry, $45/hr, Remote, Night Shift, College Student Job Remote Live Chat, $40/hr, Part-Time, No Degree Required Remote Data Entry, $40/hr, Evening/Night Job, No Experience Data Entry, $50/hr, Night Shift, No Degree, Remote Job Remote Customer Support, $40/hr, Weekend, No Experience Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Remote Moderator, $42/hr, College Student, Weekend Job Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Phone Support, $45/hr, Night Job, College Student Virtual Assistant, $40/hr, Evening, Remote, No Degree Data Entry, Remote, $40/hr, Night Shift, No Degree Phone Job, $45/hr, Remote, Night Shift, No Degree Virtual Assistant, $40/hr, Weekend, Remote, No Experience Remote Live Chat, $45/hr, College Student, No Experience Virtual Assistant, $40/hr, Weekend, College Student, Remote Phone Job, $45/hr, Remote, Night Shift, No Degree Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Data Entry, $42/hr, Evening/Night Job, No Experience Virtual Assistant, $40/hr, Remote, No Experience, Night Job Virtual Assistant, $35/hr, Weekend, No Degree, Remote Data Entry, No Degree, $40/hr, Part-Time, Remote Job Live Chat Support, Remote, $40/hr, Night Shift, College Student Remote Customer Support, $42/hr, Night Job, No Experience Remote Customer Support, $35/hr, Night Shift, No Degree Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Virtual Assistant, No Experience, $40/hr, Remote, Weekend Remote Live Chat, $35/hr, College Student, No Experience Remote Phone Job, $42/hr, Part-Time, College Student Friendly Virtual Assistant, Remote, $40/hr, Evening, No Experience Data Entry, No Experience, $35/hr, Remote, College Student Remote Phone Job, $40/hr, Part-Time, College Student Friendly Virtual Assistant, $45/hr, Remote, No Experience, Night Job Remote Phone Job, $42/hr, Night Shift, College Student Friendly Remote Customer Support, $45/hr, No Experience, Part-Time Remote Phone Job, $42/hr, Night Shift, College Student Friendly Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Remote Phone Job, $45/hr, Part-Time, No Degree Required Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Moderator, $42/hr, Weekend, No Experience Required Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Data Entry, No Degree, $40/hr, Part-Time, Remote Job Data Entry, No Experience, $35/hr, Remote, College Student Remote Data Entry, $40/hr, Evening/Night Job, No Experience Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Data Entry, No Degree, $40/hr, Part-Time, Remote Job Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Remote Data Entry, $35/hr, No Experience, Evening/Night Job Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Customer Support, $42/hr, Remote, Part-Time, No Degree Data Entry, $50/hr, Night Job, No Degree, Remote Virtual Assistant, $40/hr, Remote, No Experience, Night Job Weekend Data Entry, $40/hr, Remote, No Experience Customer Support, $42/hr, Weekend Job, Remote, No Degree Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Virtual Assistant, $40/hr, Remote, No Experience, Evening Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Data Entry, $35/hr, Remote, Evening Job, College Student Remote Customer Support, $40/hr, No Experience, Part-Time Live Chat Support, Remote, $42/hr, Night Shift, College Student Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Live Chat Support, Remote, $40/hr, Night Shift, College Student Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Remote Moderator, $40/hr, Weekend, No Experience Required Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Data Entry, $45/hr, Remote, Night Job, No Degree- Build strong and productive relationships with photographers
- Manage the portfolio of around 300 photographers
- Serve as the voice of the client for the photographers
- Maintain regular proactive communication with the photographers, mainly via calls
- Conduct weekly/biweekly/monthly touch base depending on photographers' value
- Establish a trustworthy relationship and a strong sense of community with photographers
- Establish communication routines: gathering feedback on service and tools, updates on assignments
What you need to succeed in this role:
- Excellent English skills (at least C1 for both spoken and written)
- Mandatory 1+ year experience as a Success Manager
- Experience with HubSpot or similar CRM system
- Background in photography-related areas
- Enthusiastic and confident communicator, especially over the phone
- Comfortable speaking with photographers and building rapport quickly
- Able to make 15+ calls per day smoothly and consistently
- Mature and responsible attitude
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Will be a great plus:
- Fluency in Spanish
Benefits and Perks:
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
