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Healthcare Insurance Authorization Supervisor

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About the position

Responsibilities

  • Supervise daily eligibility and authorization activities to ensure maximum efficiency.
  • Provide guidance and direction to staff on eligibility and authorization standards/procedures.
  • Supervise eligibility and authorization management functions and maintain assigned portfolios at acceptable levels.
  • Provide guidance and assistance to management at branches on eligibility and authorization issues.
  • Develop and implement plans to ensure eligibility and authorization are within stated objectives.
  • Supervise the maintenance of provider manuals, patient information updates, and various logs.
  • Ensure that eligibility and authorizations are within established time frames and that customer service guidelines are adhered to.

Requirements

  • High School Diploma or the equivalent.
  • A minimum of three years healthcare related eligibility/authorization experience.
  • Some experience in a lead or supervisory role generally required.
  • Strong knowledge of collection and accounts receivables procedures preferred.
  • Effective communication skills.

Benefits

  • Medical, dental and vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Volunteer time off
  • Paid parental and caregiver leave
  • Short-term and long-term disability
  • Life insurance
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