Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49

DFW Airport- PT Customer Service Agent

Other Jobs To Apply

At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, weโ€™re pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.

OB TITLE: Airport Cross Utilized Agent โ€“ customer service & rampDEPARTMENT: Customer ServiceREPORTS TO: Station ManagerFLSA STATUS: Non-ExemptPOSITION SUMMARY:The Airport Cross-Utilized Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations.KEY RESPONSIBILITIES

  • Ensuring FAA, Airline and airport regulations are followed
  • Enforcing safety/security measures and protecting sensitive zones
  • Creating and modifying reservations
  • Checking in passengers; safely loading and unloading passengers
  • Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight
  • Reviewing baggage tags for accuracy
  • Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements
  • Making announcements over a public address system
  • Processing credit card payments
  • Directing aircraft parking and dispatch on the ramp
  • After training, towing aircraft to proper parking positions on the ramp
  • Maintaining work area and mechanical equipment in proper order

JOBS THIS POSITION DIRECTLY SUPERVISES:

This position does not directly supervise others

Requirements

Knowledge, Skills & Abilities:

  • Excellent written and verbal communication skills
  • Able to read, write and speak English effectively
  • Able to maintain eye contact when speaking with customers
  • Professional in appearance and manner
  • Ability to learn, understand and communicate the terms of the companyโ€™s Contract of Carriage
  • Courteous in all interactions
  • Able to interact effectively with passengers, co-workers and management
  • Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
  • Ability to diffuse stressful situations
  • Detail-oriented and self-motivated

QualificationsEducation:

  • High school diploma or equivalent

Miscellaneous Requirements:

  • Valid driverโ€™s license and reliable transportation
  • Computer skills โ€“ ability to learn reservation and phone systems, proficient with a PC
  • Basic math abilities
  • Ability to work within a 24/7 operation including holidays
  • Ability to pass 10-year background check and pre-employment drug screen
  • At least 21 years of age
  • Authorized to work in the U.S. per the Immigration Act of 1986

Work Experience:

  • Prefer at least 1 year of prior customer service experience

Mental Requirements:

Level 2

Level 1 โ€“ Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.Level 2 โ€“ Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.Level 3 โ€“ Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.

Physical requirements:

  • Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet
  • Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time
  • Must be able to stand for extended periods of time
  • Must be able to work in all weather conditions and in confined spaces
  • Must have sufficient vision and ability to safely perform the essential functions of the position.
  • Must be able to meet all physical requirements related to aircraft weight limitations before and during employment.ActivityApproximate of TimeSitting: 5Standing: 70Walking: 25100Machines and Equipment Used:Machines, Equipment, ToolsApproximate of Time

Varied: 100Degree of Hand Eye Coordination Required:Computer: VariesPhone: VariesPhotocopier, fax machine: Varies

Approximate percentage of time incumbent spends in โ€œon-the-jobโ€ travel, including commuting to regular work locations: less than 5

Benefits:

Competitive Salary: Attractive compensation package based on experience.

Retirement Plans: Employees can enroll in our companyโ€™s 401k plan.

Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year.

Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:

  • Flight tickets at significant discount, employee and family members can fly our planes (standby space available)
  • Discounts on hotels and resorts
  • Car rentals at reduced rates
  • Discounted cruises
Back to blog

Yelp Question and Answer

$150 $49

Amzon Question and Answer

$150 $49

Netflix Question and Answer

$150 $49

Disney Question and Answer

$150 $49

Apple Question and Answer

$150 $49

Southwest Airline Q & A

$150 $49

Delta Airline Q & A

$150 $49

Costco Question and Answer

$150 $49

American Question and Answer

$150 $49

Walmart Question and Answer

$150 $49

Tesla Question and Answer

$150 $49

Google Question and Answer

$150 $49

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Related Posts