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Mgr B2B Channel Strategy

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<p><b>Department:</b></p>Southwest Business<p></p><p></p><p><b>Our Company Promise</b></p><p><br />We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.</p><p></p><p></p><p><b>Job Description:</b></p><div><span><span>Southwest </span><span>firmly believes</span><span> that our People are our greatest asset, and Leaders within the Company support our People by ensuring all have equal opportunity for learning and personal growth.</span></span><span>ย  </span>The Manager B2B Channel Strategy leads <span>the B2B Channel Strategy Team and provides strategic direction to meet the Company and Department goals. They'll determine the prioritization of channel strategy objectives and ensure that multi-year channel plans are aligned both internally and externally, helping to grow Team Members through regular coaching, training, and feedback. The Manager B2B Channel Strategy is an organized collaborator ready to champion the future of Southwest Business. </span></div><div></div><div><span>Additional Details</span></div><ul><li><span>The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would </span><span>be required</span><span> to work from our Dallas, TX headquarters facility during business hours.โ€ฏโ€ฏ</span></li><li><span><span>U.S. citizenship or current authorization to work in the U.S. </span><span>required</span><span> and no current or future work authorization sponsorship available.ย </span></span><span>ย </span></li></ul><p></p><p><span>Weโ€™re</span><span> committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.</span></p><p></p><div>Model the Southwest Way<ul><li>Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees</li><li>Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment</li><li>Invest in Leadership and self-growth through participating in continuous learning and development</li></ul></div><p></p><div>Responsibilities<ul><li>Lead day-to-day B2B Channel Strategy Team processes and prioritization; as well as provide career coaching to Employee</li><li>Oversee roadmaps and project planning to ensure channel efforts are aligned to support Department goals</li><li>Build and maintain strategic relationships with key Stakeholders at partner organizations (e.g. GDS, OBT), as well as industry organizations (e.g. ARC, ATPCO, GBTA, BTN)</li><li>Identify opportunities to drive more efficiency in Team operations, as well as spot trends in channel performance</li><li>Engage other Southwest Business Leaders and identify opportunities to improve on our Team Selling approach</li><li>Develop cross-functional relationships with Leaders from internal partner Teams (e.g. Marketing, Technology, General Counsel)</li><li>Analyze industry changes in technology, distribution, and settlement</li><li>May perform other job duties as directed by Employee's Leaders</li></ul></div><p></p><div>Knowledge, Skills and Abilities<ul><li>Knowledge of the travel and tourism industry, with an emphasis on supplier distribution</li><li>Knowledge of Company financial performance</li><li>Knowledge of PC skills, including Outlook, Excel, Word, and PowerPoint</li><li>Skilled in building and leading great Teams</li><li>Skilled in account/partner management strategy</li><li>Skilled at presenting to Sr. Leadership, both written and verbal</li><li>Ability to work cross-functionally with other Leaders from internal Teams (e.g. Technology, Marketing, General Counsel)</li><li>Ability to communicate complex details in a concise, effective manner</li><li>Ability to organize information and identify trends</li></ul></div><div>Education<ul><li>Required: High School Diploma or GED</li></ul></div><p></p><div>Experience<ul><li>Demonstrated experience in directly or indirectly leading team(s)</li><li>Fully functioning, broad knowledge in:<ul><li>Marketing and Sales</li><li>Leading strategic partnerships, People, account portfolios, or projects</li><li>Financial analysis</li><li>Account/partner management</li></ul></li></ul></div><p></p><div>Licensing/Certification<ul><li>N/A</li></ul></div><p></p><div>Physical Abilities<ul><li>Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time</li><li>Ability to communicate and interact with others in the English language to meet the demands of the job</li><li>Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job</li></ul></div><p></p><div>Other Qualifications<ul><li>Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines</li><li>Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986</li><li>Must be at least 18 years of age</li><li>Must be able to comply with Company attendance standards as described in established guidelines</li></ul><p></p><p>Pay & Benefits:</p><p>Competitive market salary from $122,200 per year to $135,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.</p><p></p><p>Benefits youโ€™ll love:</p><p>โ€ข Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)</p><p>โ€ข Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**</p><p>โ€ข Potential for annual ProfitSharing contribution in the Southwest Retirement</p><p>Savings Plan- when Southwest profits, you profit***</p><p>โ€ข Competitive health insurance for you and your eligible dependents (including</p><p>pets)</p><p>โ€ข Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.</p><p>โ€ข Explore more Benefits youโ€™ll love: <a href="https://careers.southwestair.com/benefits" target="_blank"><span><span><span><span><span><span><span>https://careers.southwestair.com/benefits</span></span></span></span></span></span></span></a></p><p>*Pay amount does not guarantee employment for any particular period of time.</p><p>**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits</p><p>***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.</p></div><p></p><p><i><b>Southwest Airlines is an Equal Opportunity Employer.</b></i><br />Please print/save this job description because it won't be available after you apply.</p><br><b>Job Posting End Date</b><br>09/02/2025

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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