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Educator | Bradley Fair

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About the position

Responsibilities

  • Interact with guests to ensure a great guest experience in a manner that values guests' time.
  • Assess guests' needs to provide customized, effective purchase and return solutions and support.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
  • Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
  • Receive guest feedback and partner with store leadership to take appropriate action and 'make it right' for guests.
  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience and support store operations.
  • Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
  • Use in-store technology to support store operations and provide positive guest experiences.
  • Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations.

Requirements

  • Must be legally authorized to work in the country in which the store is located.
  • Must be 18 years of age or older.
  • Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only).
  • Must have the ability to travel to assigned store with own transportation methods.
  • Willing to work a flexible schedule including evenings, weekends, and holidays.
  • Willing to work in an environment with bright lights and loud music.
  • Willing to move through a store for most of a shift to help guests and accomplish work.
  • Willing to move boxes weighing up to 30 lbs (13.6 kg).
  • Willing to work as part of a team and also complete some work independently.

Nice-to-haves

  • High school diploma, GED, or equivalent.

Benefits

  • Base Pay Range: \$18.00 - \$20.71/hour, subject to minimum wage in the location.
  • Target Bonus: \$2.00/hour.
  • Total Target Base Pay Range: \$20.00 - \$22.71/hour.
  • Extended health and dental benefits, and mental health plans.
  • Paid time off.
  • Savings and retirement plan matching.
  • Generous employee discount.
  • Fitness & yoga classes.
  • Parenthood top-up.
  • Extensive catalog of development course offerings.
  • People networks, mentorship programs, and leadership series.
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