Coordinator, Trade Client Services ID-10988
📋 Description
• Lumicera Health Services is seeking a Trade Client Services Coordinator to join our Pharmacy Trade Relations department! • The Trade Client Services Coordinator (TCSC) is a highly motivated professional with at least 3 years of successful experience with operational experience in specialty pharmacy. • The TCSC will have primary responsibilities for management of manufacturer, payor and strategic partners requiring enhanced operational support. • The position is responsible for the co-development of long-term account strategy and supporting the Specialty Trade Account Executive for their assigned clients. • Working with other operational staff to provide the client and their patients an exceptional service and high-quality patient care. • They will be for responsible for acting as a liaison between Lumicera and client to support with operational excellence and identify growth and expansion opportunities and communicating these opportunities appropriately to be incorporated into the business reviews. • The TCSC will be responsible for program retention, achieving corporate strategic goals relative to client base, and overall customer satisfaction, including solving customer issues relative to their contracts, reporting, and interface with the Trade Account Executive for escalated issues.
🎯 Requirements
• Bachelor's degree in business, marketing, or related area preferred • Valid State Driver’s License and current Automobile Policy • Knowledge of PBM, Specialty Pharmacy or health care industry preferred • Strategic thinking ability and skills to prepare business plans and execute them appropriately to accomplish business objectives • Ability to work independently and prioritize work to meet client needs • Strong team orientation, commitment to sales, and client service and desire to succeed • Willingness to travel as needed to meet goals • Excellent verbal and written communication, presentation and negotiation skills required • PC skills; Microsoft Office, Email, and Internet • Participate in, adhere to, and support compliance program objectives • The ability to consistently interact cooperatively and respectfully with other employees
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• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!
