Epic Technical Specialist ID-11040
Kforce has a client in Marietta, GA that is seeking a dedicated and skilled Epic Technical Specialist to join their team. This operational role involves supporting and mapping printers and workstations remotely, utilizing ServiceNow for ticketing.
Key Responsibilities:
- Epic Technical Specialist will provide remote support for printers and workstations, ensuring seamless operation and connectivity
- Utilize ServiceNow for ticketing and issue resolution Weekend Customer Support, $42/hr, Remote, College Student Live Chat Support, $50/hr, Remote, No Experience Required Phone Support, Remote, $40/hr, Evening/Night Shift Remote Live Chat, $35/hr, College Student, No Experience Live Chat Support, $40/hr, Weekend, Remote, No Degree Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Phone Support, $45/hr, Night Job, College Student Virtual Assistant, $45/hr, Remote, No Experience, Night Job Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Virtual Assistant, $40/hr, Remote, No Experience, Night Job Phone Support, Remote, $50/hr, No Experience, Part-Time Customer Support, $40/hr, Weekend Job, Remote, No Degree Phone Support, Remote, $50/hr, No Experience, Part-Time Virtual Assistant, Remote, $40/hr, Evening, No Experience Data Entry, $45/hr, Remote, Night Job, No Degree Virtual Assistant, $40/hr, Remote, No Experience, Night Job Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Weekend Customer Support, $40/hr, Remote, College Student Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Phone Job, $40/hr, Part-Time, No Degree Required Evening Virtual Assistant, Remote, $45/hr, No Experience Virtual Assistant, No Experience, $42/hr, Remote, Weekend Data Entry, $35/hr, Remote, Evening Job, College Student Phone Job, $50/hr, Remote, Part-Time, College Student Virtual Assistant, No Experience, $40/hr, Remote, Weekend Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Customer Support, $45/hr, No Experience, Part-Time Remote Customer Support, $42/hr, Weekend, No Experience Phone Support, $45/hr, Remote, No Experience, Evening Job Data Entry, $40/hr, Remote, Evening, No Experience Required Remote Customer Support, $42/hr, Night Job, No Experience Data Entry, $40/hr, Remote, Night Shift, College Student Job Phone Support, Remote, $42/hr, Evening/Night Shift Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Part-Time Data Entry, $40/hr, Remote, College Student Friendly Virtual Assistant, $50/hr, Weekend, No Degree, Remote Remote Customer Support, $40/hr, No Degree, Evening Job Remote Phone Support, $45/hr, Night Job, College Student Remote Moderator, $42/hr, College Student, Weekend Job Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Live Chat Support, Remote, $40/hr, Night Shift, College Student Remote Phone Job, $40/hr, Part-Time, College Student Friendly Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Live Chat Support, $40/hr, Weekend, Remote, No Degree Virtual Assistant, $42/hr, Remote, No Experience, Evening Remote Data Entry, $45/hr, No Degree, Night Shift Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Phone Job, $35/hr, Remote, Part-Time, College Student Phone Support, Remote, $50/hr, No Experience, Part-Time Remote Live Chat, $35/hr, College Student, No Experience Remote Data Entry, $50/hr, No Experience, Evening/Night Job Remote Live Chat, $35/hr, College Student, No Experience Remote Phone Job, $42/hr, Part-Time, College Student Friendly Data Entry, Remote, $42/hr, Evening Job, No Degree Phone Support, Remote, $42/hr, Evening/Night Shift Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Evening Virtual Assistant, Remote, $45/hr, No Experience Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Customer Support, $40/hr, Part-Time, College Student Remote Moderator, $40/hr, Weekend, No Experience Required Remote Customer Support, $45/hr, No Experience, Part-Time Virtual Assistant, $40/hr, Remote, No Experience, Night Job Remote Phone Support, $40/hr, Evening, No Experience Required Live Chat Support, $35/hr, Remote, No Experience Required Weekend Data Entry, $40/hr, Remote, No Experience Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Virtual Assistant, $40/hr, Evening, Remote, No Degree Live Chat Support, $45/hr, Part-Time, Remote, No Degree Evening Virtual Assistant, Remote, $40/hr, No Experience Remote Customer Support, $40/hr, Weekend, No Experience Phone Job, $35/hr, Remote, Part-Time, College Student Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Remote Phone Job, $40/hr, Part-Time, College Student Friendly Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Customer Support, $40/hr, No Experience, Part-Time Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Remote Phone Support, $40/hr, Evening, No Experience Required Remote Phone Job, $42/hr, Part-Time, No Experience Required Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Remote Phone Support, $40/hr, Night Job, College Student Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Data Entry, $50/hr, No Experience, Evening/Night Job Phone Support, $35/hr, Weekend, Remote, No Experience Phone Support, $50/hr, Weekend, Remote, No Experience Data Entry, $50/hr, Remote, Evening Job, College Student Virtual Assistant, $40/hr, Evening, Remote, No Degree Remote Phone Job, $42/hr, Part-Time, No Experience Required Virtual Assistant, $40/hr, Weekend, Remote, No Experience Live Chat Support, $42/hr, Weekend, Remote, No Degree Remote Moderator, $40/hr, College Student, Weekend Job Remote Moderator, $40/hr, Weekend, No Experience Required Remote Data Entry, $45/hr, Weekend Job, College Student Virtual Assistant, $50/hr, Evening, Remote, College Student Remote Moderator, $40/hr, College Student Friendly, Part-Time Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Remote Customer Support, $40/hr, Part-Time, College Student Remote Phone Support, $40/hr, Evening, No Experience Required Remote Phone Job, $40/hr, Part-Time, No Degree Required Virtual Assistant, $42/hr, Evening, Remote, No Degree Data Entry, $40/hr, Remote, Evening, No Experience Required Remote Phone Job, $40/hr, No Degree, College Student Friendly Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Remote Data Entry, $35/hr, No Experience, Evening/Night Job Virtual Assistant, $40/hr, No Experience, Remote, Night Job Data Entry, $35/hr, Remote, Evening Job, College Student Remote Phone Job, $50/hr, College Student, Night Shift Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Customer Support, $40/hr, No Degree, Evening Job Data Entry, $50/hr, Remote, Evening Job, College Student Virtual Assistant, $42/hr, Remote, No Experience, Evening Entry-Level Remote Data Entry, $50/hr, Evening Job Live Chat Support, $50/hr, Remote, Night Shift, No Degree Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Virtual Assistant, No Degree, $45/hr, Remote, Part-Time Data Entry, $50/hr, Night Shift, No Degree, Remote Job Phone Job, $50/hr, Remote, Part-Time, College Student Remote Data Entry, $50/hr, No Experience, Evening/Night Job Data Entry, No Experience, $50/hr, Remote, College Student Live Chat Support, $45/hr, Weekend, Remote, College Student Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Live Chat, $45/hr, College Student, No Experience Remote Phone Support, $40/hr, Evening, No Experience Required Virtual Assistant, Remote, $45/hr, Evening, No Experience Live Chat Support, $45/hr, Weekend, Remote, College Student Entry Level Phone Job, $42/hr, Remote, No Degree Required Remote Data Entry, $45/hr, Weekend Job, College Student Data Entry, $40/hr, Remote, Night Shift, College Student Job Remote Customer Support, $40/hr, No Degree, Evening Job Customer Support, $40/hr, Remote, Evening, No Experience Weekend Customer Support, $42/hr, Remote, College Student Customer Support, No Degree, $40/hr, Remote, Weekend Job
- Map and configure printers and workstations according to organizational standards
- Troubleshoot and resolve technical issues related to enterprise printing solutions (LRS, Troy, VPSX)
- Collaborate with other IT teams to ensure efficient workflow and problem-solving
- As an Epic Technical Specialist, you will maintain documentation of configurations, processes, and procedures
- Assist in the transition from contract to full-time employment within 6-12 months
REQUIREMENTS:
- Relevant certifications in Epic and enterprise printing solutions are highly desirable
- Proven experience with enterprise printing solutions (LRS, Troy, VPSX)
- Strong knowledge of Epic systems, including TDR and printing functionalities
- Proficiency in using ServiceNow for ticketing and issue management
- Excellent problem-solving skills and attention to detail
- Strong communication skills and ability to work collaboratively in a remote environment
- Ability to manage multiple tasks and priorities effectively
Preferred Qualifications:
- Experience in an operational IT support role
- Familiarity with remote support tools and techniques
- Ability to adapt to changing technologies and workflows
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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