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Sr System Reliability Engineer ID-11160

Basic Qualifications:

  • Understand how to install and configure operating systems, specifically with expertise in Linux and Windows Server.

  • Software Development Continuous Integration (CI) Pipeline knowledge (GitLab CI, Github Actions)

  • Experience with Source Control Management systems (Git)

  • Experience in public and private cloud hosting services (AWS, Google Cloud, Azure, OpenStack, CloudStack) as well as familiarity with container computing (eg. Docker, ECS, Kubernetes, Terraform).

  • Experience as a subject matter expert on at least one OS and proficient in multiple operating systems, including OS performance monitoring, setup, configuration, tuning, and troubleshooting.

  • Proficiency in web or web server technologies:  Java, Node.js, Tomcat, IIS, Apache/nginx, MySQL, PostgreSQL, etc., including being able to perform basic setup, configuration, and troubleshooting.

  • Understanding of internet technologies and network protocols, including HTTP, basic load balancing configurations, security zones, VIPs, SNMP, REST and DNS.

  • Ability to implement existing base standards for new systems and/or applications with mentoring for all of the following:

    • Site monitoring and instrumentation

    • Application monitoring and instrumentation

    • System monitoring and instrumentation

    • Resiliency and performance

  • Able to diagnose simple to complex system problems.

  • Has experience on one or more load balancer platforms (setting up pools, VIPs, layer 7 routing, debugging).

  • Able to author tools and scripts to be used by others to automate repeatable production tasks in standard languages like Bash, Ruby, Python, or Go.

  • Advanced skills in at least one programming language such as Python, PHP, Ruby, Java, Go, Swift or C++ and able to build unit test suites for all software being developed.

  • Experience supporting and/or developing backend tools or services

  • Able to perform and provide in depth analysis on load test runs against a moderately complex system.

  • Demonstrates exceptional troubleshooting methodology, including the ability to author and instruct new methodologies to the SRE team.

  • Independently resolve moderately to highly complex system and application incidents.

  • Able to identify and propose system and application fixes for performance bottlenecks.

  • Able to evaluate new application requirements for capacity and run-time best practices.

  • Able to evaluate new system and/or infrastructure solutions for technical feasibility against known requirements and standards.

  • Effective at dealing with change: Able to transition in role or handle a significant modification to workflow or technology with minimal ramp-up time and with very little guidance.

  • Excellent verbal and written communication to all levels in the organization.

  • Serves as primary point of contact with Manager.

  • Demonstrates curiosity and continuous learning and self-improvement.

  • Ability to lead functional teams in systems integration and design including writing operational specs, architectural diagrams, test plans and requirements management.

  • Effective project management and planning on large-scale projects (familiarity with agile/scrum and water-fall project management a plus).

  • Construction of concise and complete technical documentation and the ability to design and deliver training to other staff

  • Detailed understanding of the goals and requirements of the business supported.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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