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Remote Chat Support ID-11191

This is a job application, open for applicants from all countries, for online customer support workers doing live chat support. This means you will be handling the live chat messages for a business on their website and social media accounts. Full training is provided and we are looking for people who can start work right away. You are able to set your own hours as long as you work a minimum of 10 hours a week.

What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers. Most questions are about discounts, shipping rates, return policies and what types of items are in stock, etc.

Contract length: No fixed term

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Rate: $25 to $35 per hour

Skills/background needed:

  • Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop).
  • Be able to work independently.
  • Ability to closely follow provided steps and instructions.
  • Have 10+ hours availability per week.
  • Reliable internet connection.

Hours per week: 10 + hours a week

Location: Remote work online worldwide (United States preferred).

Customer support chat agents are in huge demand right now. If you can start right away please apply today!

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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