Retail Sales Associate ID-1649

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Remote Phone Support, $45/hr, Evening, No Experience Required Remote Data Entry, $42/hr, Evening/Night Job, No Experience Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Virtual Assistant, $40/hr, Evening, Remote, No Degree Remote Customer Support, $45/hr, Part-Time, College Student Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Customer Support, $40/hr, Weekend, No Experience Weekend Data Entry, $40/hr, Remote, No Experience Remote Phone Job, $42/hr, Night Shift, College Student Friendly Remote Customer Support, $40/hr, No Degree, Evening Job Live Chat Support, $35/hr, Remote, Night Shift, No Degree Remote Data Entry, $45/hr, Weekend Job, College Student Data Entry, $35/hr, Night Job, No Degree, Remote Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Live Chat, $35/hr, College Student, No Experience Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Entry Level Phone Job, $42/hr, Remote, No Degree Required Remote Customer Support, $42/hr, Weekend, No Experience Customer Support, No Degree, $40/hr, Remote, Weekend Job Virtual Assistant, $40/hr, No Experience, Remote, Night Job Data Entry, $50/hr, Night Shift, No Degree, Remote Job Phone Job, $35/hr, Remote, Part-Time, College Student Phone Support, $40/hr, Remote, No Experience, Evening Job Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, $35/hr, Evening, Remote, College Student Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Virtual Assistant, $50/hr, Evening, Remote, College Student Data Entry, $35/hr, Night Job, No Degree, Remote Phone Job, $35/hr, Remote, Part-Time, College Student Data Entry, $50/hr, Night Shift, No Degree, Remote Job Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Customer Support, $42/hr, Remote, Part-Time, No Degree Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Live Chat Support, $40/hr, Weekend, Remote, College Student Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Remote Customer Support, $45/hr, Part-Time, College Student Virtual Assistant, $50/hr, Weekend, No Degree, Remote Virtual Assistant, $40/hr, Remote, No Experience, Night Job Remote Customer Support, $40/hr, Weekend, No Experience Virtual Assistant, $40/hr, Remote, Weekend, No Degree Customer Support, $42/hr, Weekend Job, Remote, No Degree Data Entry, $40/hr, No Experience, Remote, Weekend Job Virtual Assistant, $42/hr, Remote, No Experience, Evening Virtual Assistant, $50/hr, Weekend, No Degree, Remote Virtual Assistant, $50/hr, Weekend, No Degree, Remote Remote Customer Support, $50/hr, Night Shift, No Degree Phone Job, $35/hr, Remote, Part-Time, College StudentRESPONSIBILITIES          

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Performs other duties as assigned

QUALIFICATIONS            

  • able to work day time
  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross-sell and up-sell products and services
  • Excellent packing skills
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...