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Commercial Quality Specialist

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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Function<br><br></strong>Quality<br><br><strong>Job Sub Function<br><br></strong>Customer/Commercial Quality<br><br><strong>Job Category<br><br></strong>Professional<br><br><strong>All Job Posting Locations:<br><br></strong>Leeds, West Yorkshire, United Kingdom<br><br><strong>Job Description<br><br></strong><strong>About MedTech<br><br></strong>Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.<br><br>Your unique talents will help patients on their journey to wellness. Learn more at are searching for the best talent for Commercial Quality Specialist to be in Leeds.<br><br></strong><strong>Purpose<br><br></strong>Responsible for the execution of Commercial Quality related processes for training, change control and document control in a flawless and compliant way within the UK / Ireland Local Operating Company (LOC) and Johnson & Johnson Managed Service (JJMS).<br><br><strong>You Will Be Responsible For<br><br></strong><ul><li>Ensuring compliance to all applicable quality standards & regulatory requirements in the UK/Ireland LOCs and JJMS.</li><li>Supporting documentation of the Quality Management System (QMS) processes in the document management system and assisting other departments to ensure documents are maintained.</li><li>Support training activities – including maintenance & implementation of the training matrix, development and issuance of training metrics on a regular basis</li><li>Owning, tracking and conducting non-conformances and CAPA investigations and document in the appropriate systems using approved tools.</li><li>Ability to work alone but part of a virtual team. Working independently to resolve quality issues locally or where applicable with appropriate escalation</li><li>Performing Internal audits as per the UK/Irl, JJMS or EMEA schedule</li><li>Managing & leading change control activities as applicable</li><li>Supporting Monthly metric generation & collate data for Quality Management Review</li><li>Acting as records coordinator for UK / Irl LOC</li><li>Being an EMEA Subject Matter Expert to support the Commercial Quality EMEA team as required<br><br></li></ul><strong>Qualifications / Requirements<br><br></strong><ul><li> A minimum of 5 years experience of working in a Medical Devices environment or other regulated environment</li><li>Excellent written and oral English communication skills</li><li>Good collaboration skills and ability to work independently with internal partners</li><li>Demonstrate Leadership behaviours expected by J&J Credo and Leadership Principals</li><li>Good System & Computer knowledge (Excel, Word, PowerPoint, Outlook, J&J systems)</li><li>Customer focus for internal customers. Ability to develop close relationships with colleagues at all levels.</li><li>Integrity and Credo-based Actions - The ability to build trust; tells the truth; initiates transparency into problems; demonstrates genuine caring for people.</li><li>Collaboration and Teaming</li><li> The ability to work well across functions and groups and to build effective teams.</li><li> The willingness to put interests of enterprise above own and is solutions focused</li><li>Positive attitude, well organized with attention to details. Has a sense of urgency<br><br></li></ul>Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource. #RPOAMS<br><br>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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