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Seasonal Truck Unloader (Required 6am start)

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<strong>About The Role<br><br></strong>In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations.<br><br><strong><strong>What You’ll Do<br><br></strong></strong><ul><li>Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment </li><li>Replenish the sales floor as necessary based on sell through and seasonal changes</li><li>Engage customers by greeting them and offering assistance with products and services</li><li>Execute all product protection standards</li><li>Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership<br><br></li></ul><strong>All Associate Roles At Kohl’s Are Responsible For<br><br></strong><ul><li>Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture</li><li>Exercising good judgment and discernment when making decisions; taking appropriate partners as needed</li><li>Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues</li><li>Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience</li><li>Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)</li><li>Accomplishing multiple tasks within established timeframes</li><li>Following company policies, procedures, standards and guidelines</li><li>Maintaining adherence to company safety policies for the safety of all associates and customers </li><li>Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel</li><li>Other responsibilities as assigned<br><br></li></ul><strong>Required<br><br></strong><strong><strong>What Skills You Have<br><br></strong></strong><ul><li>Excellent customer service skills and ability to multi-task with strong attention to detail</li><li>Verbal/written communication and interpersonal skills</li><li>No retail experience required</li><li>Must be 16 years of age or older</li><li>Flexible availability, including days, nights, weekends, and holidays<br><br></li></ul><strong>Preferred<br><br></strong><ul><li>Client facing retail or service industry experience<br><br></li></ul>Pay Range: $16.50 - $23.85<br><br>Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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