Customer Logistics Analyst- Walmart & Sam's ID-11758
About the position
Utz Quality Foods is seeking a Customer Logistics Analyst to join our team working on Walmart and Sam's. Reporting to the Head of Customer Logistics-Walmart and Sam's, this role is responsible for supporting the customer logistics strategy and execution plan to deliver target customer service levels, cost improvement, inventory, and cash collection targets. The position is responsible for identifying opportunities for continued efficiency improvements and developing reporting, root cause analysis, and action plans throughout the Walmart and Sam's distribution networks. The analyst will be responsible for defining supply chain policies, KPIs, and other targets and collaborating across sales, supply chain, and the customer to improve all metrics inclusive of service, cost-to-serve, and fine reduction. This is a remote position with travel as needed. This role can be based in Bentonville, AR, Hanover, PA; Dallas, TX; State College, PA; and Chicago, IL.
Phone Job, $35/hr, Remote, Part-Time, College Student Remote Data Entry, $40/hr, Weekend Job, College Student Virtual Assistant, $40/hr, Weekend, College Student, Remote Phone Job, $35/hr, Remote, Part-Time, College Student Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, $45/hr, No Experience, Remote, Night Job Entry Level Phone Job, $40/hr, Remote, No Degree Required Customer Support, $40/hr, Weekend Job, Remote, No Degree Phone Support, $40/hr, Remote, No Experience, Evening Job Data Entry, $40/hr, Remote, Night Job, No Degree Remote Phone Job, $35/hr, College Student, Night Shift Remote Phone Support, $40/hr, Evening, No Experience Required Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Phone Support, $45/hr, Remote, No Experience, Evening Job Entry-Level Remote Data Entry, $50/hr, Evening Job Data Entry, $45/hr, Remote, Night Shift, College Student Job Phone Support, $40/hr, Remote, No Experience, Evening Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Virtual Assistant, $40/hr, Evening, Remote, College Student Virtual Assistant, $40/hr, Remote, Weekend, No Degree Phone Support, Remote, $42/hr, Evening/Night Shift Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Customer Support, $42/hr, Remote, Evening, No Experience Remote Phone Job, $42/hr, Part-Time, No Experience Required Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Live Chat, $35/hr, College Student, No Experience Phone Support, Remote, $50/hr, No Experience, Part-Time Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Remote Moderator, $42/hr, Part-Time, Weekend, No Degree Virtual Assistant, $40/hr, Weekend, College Student, Remote Data Entry, $35/hr, Night Job, No Degree, Remote Weekend Customer Support, $40/hr, Remote, College Student Virtual Assistant, No Experience, $40/hr, Remote, Weekend Data Entry, $35/hr, Night Job, No Degree, Remote Live Chat Support, $40/hr, Part-Time, Remote, No Degree Virtual Assistant, $40/hr, Weekend, College Student, Remote Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Data Entry, Remote, $40/hr, Evening Job, No Degree Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Remote Customer Support, $42/hr, Night Job, No Experience Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Evening Virtual Assistant, Remote, $40/hr, No Experience Virtual Assistant, $40/hr, Remote, No Degree, Night Job Remote Phone Job, $40/hr, Night Shift, College Student Friendly Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Data Entry, $40/hr, No Degree, Night Shift Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Customer Support, $40/hr, Remote, Part-Time, No Degree Virtual Assistant, $40/hr, Weekend, Remote, No Experience Virtual Assistant, $42/hr, Remote, No Experience, Evening Remote Moderator, $42/hr, Weekend, No Experience Required Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Moderator, $40/hr, College Student Friendly, Part-Time Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Data Entry, $42/hr, Evening/Night Job, No Experience Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Remote Phone Support, $45/hr, Night Job, College Student Remote Phone Job, $42/hr, Part-Time, College Student Friendly Data Entry, No Degree, $45/hr, Part-Time, Remote Job Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Remote Live Chat, $50/hr, College Student, No Experience Remote Data Entry, $40/hr, Weekend Job, College Student Phone Support, Remote, $50/hr, No Experience, Part-Time Virtual Assistant, $40/hr, Remote, Weekend, No Degree Remote Customer Support, $45/hr, No Degree, Evening Job Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Remote Data Entry, $40/hr, College Student Friendly, Part-Time Data Entry, $35/hr, Remote, Evening Job, College Student Virtual Assistant, $42/hr, Remote, Weekend, No Degree Remote Customer Support, $40/hr, No Experience, Part-Time Remote Data Entry, $40/hr, College Student Friendly, Part-Time Remote Moderator, $42/hr, College Student, Weekend Job Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Virtual Assistant, $35/hr, Evening, Remote, College Student Live Chat Support, Remote, $42/hr, Night Shift, College StudentResponsibilities
- Perform analysis within the Utz route to market system to ensure optimal cost and service targets.
- Conduct transactional level analysis to create actionable insights for order trends and improvements.
- Perform analysis across order to cash value chain to determine impacts to cost, service, and waste.
- Manage GRS settings with co-managed approach with customer to ensure optimal orders to drive logistics efficiencies.
- Work collaboratively with Walmart and Sam's to successfully implement supply chain policies and initiatives, improve customer KPIs, and identify mutually beneficial wins.
- Create and present relative period KPI metrics to senior management and sales to ensure organizational alignment.
- Analyze, validate, manipulate, and interpret complex data from cross functional partners to develop solutions and optimization opportunities.
- Lead cross-functional teams to improve OTIF and SQEP targets and reduce fines.
- Collaborate with customer and MDM team to drive robust customer and product data governance and ensure data synchronization with customer using our industry standards.
- Analyze internal and external data sets to understand customer demand cycles, order patterns, and other trends to improve service and cost to serve.
- Address all ad hoc customer related issues and analysis requests as they arise.
- Develop strong relationship with sales to ensure all needs are met.
- Develop appropriate and clear metrics across all key performance indicators (KPIs) for channel to ensure strong performance management.
- Become Retail Link SME for organization.
Requirements
- Degree in business, supply chain, engineering, or equivalent combination of education and experience.
- 2-5 years work experience, strong business and broad supply chain acumen to include the end-to-end order management process.
- Experience managing and connecting large, complex data sets.
- Experience creating visual analytics particularly with Microsoft Power BI.
- Advanced experience in Excel (VLOOKUP, Pivot Tables, Charts, Graphs minimum required).
- Experience with ERP and TMS (Microsoft Dynamics 365 and e2open BluJay a plus).
- Order management, customer service, and/or customer fulfillment.
- Collaborative planning, forecasting, and replenishment a plus.
- Advanced knowledge and skill with Microsoft Office Suite.
- Ability to lead and manage multiple projects simultaneously and operate cross-functionally.
- Ability to work and thrive in a fast-paced environment.
- Skilled in analytical thinking and data-based decision-making.
- Outcome focused and a strong commitment to continuous improvement.
Benefits
- Medical, dental, and vision plans.
- Employer match 401k.
- Profit sharing plan.
- Employee stock purchase plan.
