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TeleHear Provider - Remote (10:30 am - 7 pm CST)

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<div>We are looking for a <strong>dynamic TeleHear Provider</strong> that will work closely with local offices to help develop and support patient care through tele-hear programs. Working with the management team, they will help assess the technical issues around these programs, implement appropriate process and procedure, and help train local staff. Specific duties include being able to both test a patient remotely and take them through the sales and selection of a hearing aid, troubleshoot technical issues, and support other area offices when an Audiologist or provider is needed.<br/><br/><strong>Schedule: 10:30 am - 7:00 pm CST (M-F)</strong><br/><br/><strong>You Will</strong><br/><br/><ul><li>Counsel patient and assist local provider in the sales process</li><li>Be able to troubleshoot technical and tactical problems with a remote sales process</li><li>Provide diagnostic, sales verification or troubleshooting support remotely as needed: on demand or by appointment</li><li>Recommend, monitor and advise patient on the use and outcome of counseling tools</li></ul><br/><br/><strong>You Will Need</strong><br/><br/><ul><li>Audiology Degree (Master's OR Au.D.)</li><li>3 years of retail dispensing</li><li>Working knowledge of market and business practices, especially tele-hear</li><li>Expert knowledge of software systems including MS Office and Starkey programming software</li><li>Good problem solving, analytical abilities, communication, organizational and interpersonal skills required</li></ul><br/><br/><strong>We are Proud to Offer</strong><br/><br/><ul><li>Competitive medical, dental and vision benefits</li><li>401(k) retirement plan with company match</li><li>Health savings account with a company contribution</li><li>Flexible spending accounts (medical and dependent care)</li><li>Paid employee assistance program</li><li>Paid Time Off</li><li>And More! </li></ul><br/><br/><strong>Salary and Other Compensation</strong><br/><br/>The annual rate for this position is between $70,070.00 - $94,500.00 / yr. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. <br/><br/>This position is eligible for a bonus based upon performance results. There is no guarantee of payout.<br/><br/><strong>Benefits:</strong> <br/><br/>The following benefits for this position, subject to applicable eligibility requirements, include medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, paid sick and safe time, and paid holidays annually.<br/><br/>The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. <br/><br/>#LI-CS1<br/><br/>#Audibel</div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...