Senior Analyst, Protective Intelligence ID-10538
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
See yourself at Twilio
Join the team as Twilio’s next Senior Analyst, Protective Intelligence who will play a critical role in informing our overall security posture to enable a safe working environment. As a member of the Corporate Safety & Security team, this role will develop due diligence products that informs the business on risks and issues related to Twilio’s people, attest, information, and brand reputation.
About the job
This position is needed to conduct open-open source research to monitor and assess security threats, the global geopolitical environment, and other matters that could potentially impact Twilio’s operations. The Protective Intelligence Senior Analyst will develop timely, actionable analysis and collaboratively engage to inform the business on indicators of emerging or persistent risks or threats, offer analysis of business risk and opportunity, destabilizing trends to the steady state, and synthesize indicators and warnings to enable decisionmaking by other teams for the deployment of proactive security measures.
Responsibilities
In this role, you’ll:
- Develop refined protective intelligence governance and processes
- Develop strategic, tactical, and operational intelligence products in support of projects with broad and highly-visible impact to the organization or our people
- Provide timely, accurate, brief, and actionable intelligence which serve as early warning on domestic, international, and localized issues, global trends, events, and travel risk
- Provide briefings to leadership and stakeholders at all levels on intelligence-driven risks to aid in effective and efficient decision-making
- Collaborate with cross-functional partners to develop a comprehensive view of risks to Twilio, refine intelligence strategies, and continuously improve intelligence products and deliverables to meet the needs of the business
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 2-5 years of experience in public or private sector intelligence, international security risk assessment, international affairs, investigative journalism, investigative research
- Demonstrated ability to parse security threats and advise on risk mitigation strategies specific to the interest of technology companies
- Experience interfacing and collaborating with executives, peers, regulatory agencies, and external clients to develop solutions and gain consensus
- Experience conceptualizing and executing on numerous initiatives and balancing competing priorities
- Ability to think critically, creatively, and strategically
Desired:
- Experience in producing intelligence product within public sector technology
- Ability to identify root cause and solve complex problems
- Possess excellent interpersonal, communication, and presentation skills
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you participate in project or team in-person meetings to help you connect in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
