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Overnight Security Dispatcher (Remote - Texas Only) | Special Events & Account Support

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Job DetailsJob Location: Dallas, Texas - Dallas, TXPosition Type: Full TimeSalary Range: $20.00 - $21.00 HourlyTravel Percentage: Up to 25%Job Shift: GraveyardJob Category: Admin - ClericalJoin AX9 Security Inc. – A Top-Rated Security Company with Proven Growth!      Job Title: Branch Administrative Assistant – AX9 Security Inc.    Overview:     Since our founding in 2004, AX9 Security, Inc. has emerged as one of the fastest-growing security providers in the nation. We pride ourselves on upholding the highest safety standards while diligently protecting our clients' assets. By joining the AX9 team, you will have the opportunity to advance your career with a leading security company dedicated to your professional growth. We are excited to welcome passionate individuals who are ready to contribute to our mission of ensuring safety and security in the communities we serve.    Job Summary:     We are seeking a highly organized and proactive Branch Administrative Assistant to support the operations of our branch. The ideal candidate will be able to handle a variety of administrative, Human Resource and operational tasks, ensuring the smooth and efficient functioning of the office while maintaining discretion and confidentiality.    Essential Job Duties and Responsibilities: Duties necessary to meet the minimum requirements of the position. Other duties may be assigned:    Provide comprehensive administrative support to ensure seamless office operations.  Answer phone calls and direct inquiries to the appropriate personnel.  Welcome and assist clients, visitors, and vendors, including signing for packages.  Respond to emails and other digital communications in a timely manner.  Draft, edit, and prepare letters, reports, proposals and various documents as needed.  Handle sensitive and confidential information with the utmost discretion, ensuring compliance with company privacy policies and regulations.  Enter employee data into the company HRIS database, onboard and load new employees.   Support the branch's disciplinary processes and handle formal grievances.  Address employee inquiries, concerns and or complaints  Responsible for ordering and maintaining inventory of branch uniforms, supplies, etc.   Monitor and manage employee qualification expiration dates, ensuring timely renewals and compliance with necessary certifications.  Various HR tasks including but not limited to; recruiting, complete onboarding process, pay discrepancies, and employee relations matters.   Qualifications Experience: 5+ years of customer service and HR experience preferred.  Proficiency in Google Suite, Microsoft Office, and other office software.  Familiarity with calendar management, Outlook, and general office procedures.  Working knowledge of Tracktik (or similar scheduling platform) and Paycom (or similar payroll/HRIS system) is preferred.  Strong organizational skills with the ability to multitask and meet deadlines.  Excellent communication and interpersonal skills, with the ability to handle sensitive information with discretion.  Experience in managing disciplinary processes, employee inquiries, and new hire onboarding is a plus.     Licensing:  CA PPO 15200 | AZ DPS 1609999 | TX DPS B18160 | MD MSPD 106-5206 | WASH MPD SAB2002271 | HI 1111 | NJ SORA 1793 | NY 11000213558    AX9 Security, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.    #Adm2

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...