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Business Leadership Program (SF)

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Product Deployment Strategist

As a Product Deployment Strategist, you\'ll partner with teams such as Solutions Engineers, Product Designers and other Product Deployment Strategists to help shape how our customers use our product. With mentorship from industry experts and a supportive, collaborative environment, you\'ll make bold decisions that drive impact at a high-growth startup.

Best fit for:

  • Someone with 1-2 years of experience in consulting, professional services, customer success, or an equivalent role
  • Someone curious to learn the ins and outs of a highly technical product
  • Someone looking to level up their career alongside some of the brightest minds in the industry

What you\'ll do at Persona:

  • First-class training: You will participate in a first-class training program tailored to your role, developed by experienced team members, covering company onboarding and technical product training.
  • Consult with customers: You\'ll be staffed on a team that helps executives at leading companies ensure they are driving maximum value from our platform. You will build leadership skills by participating in key customer engagements, including implementations, business reviews, and all recurring touchpoints.
  • Impactful contributions: You will become an expert in Persona\'s platform products and future offerings, and directly inform Persona\'s product roadmap and go-to-market strategy.
  • Holistic support and growth: Alongside 1:1 mentorship from seasoned professionals, you\'ll have access to abundant resources to help you be successful.
  • Leadership development: You\'ll build relationships with Persona\'s executives, made up of former Square, Dropbox, and Coursera alumni. Persona offers an environment heavily focused on learning and development, with opportunities for growth and career advancement.

What you\'ll bring to Persona:

  • Curiosity: You have a passion for learning and embracing new challenges
  • Technical aptitude: You have a desire and ability to learn complex technical concepts (technical background a plus!)
  • Strong interpersonal skills: You have a genuine desire to provide exceptional customer experiences and contribute to a customer\'s success
  • Empathy: You can understand and manage the needs of others, and build an environment where others feel understood
  • Outstanding verbal and written communication skills: You can effectively convey complex concepts to different audiences
  • A growth mindset: You have a demonstrated love for learning and adaptability to ambiguity. You are eager to give and receive constructive and positive feedback, fostering a collaborative and supportive environment

Persona offers a wide range of thoughtful and inclusive benefits for this role, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipends, wellness benefits, unlimited paid time off, among others. If you\'d like to better understand what it\'s like working at Persona, feel free to check out our reviews on Glassdoor.

At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.

We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...