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Chat Support Agent (Remote) - Entry Level, No Degree Required - 15 - 18 per Hour ID-11423

Job Description:



Are you looking to kickstart your career in customer support without the need for a degree or prior experience? Look no further! NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Chat Support Agents. In this entry-level role, you will be the first point of contact for our users, providing top-notch support and ensuring a seamless experience for all.



Responsibilities:



   Respond to customer inquiries via chat in a timely and professional manner

   Provide accurate information about NoGigiddy services and job opportunities
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   Assist users with navigating our platform and resolving any issues they encounter

   Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

   Collaborate with team members to continuously improve support processes

   Document and escalate complex issues to the appropriate departments when necessary

   Participate in training sessions to stay updated on product knowledge and customer service best practices



Requirements:



   No degree required

   No prior experience needed; we will provide comprehensive training

   Excellent written communication skills

   Strong problem-solving abilities and attention to detail

   Ability to work independently and as part of a team

   Reliable internet connection and a quiet workspace

   Positive attitude and a willingness to learn



Benefits:



   Competitive hourly pay ($15-$18/hr)

   Flexible work-from-home schedule

   Comprehensive training program

   Opportunities for growth and advancement within the company

   Supportive team environment

   Access to exclusive gig opportunities



Equal Opportunity Employer:



NoGigiddy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

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