<p>We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">ourselves accountable</span> and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Position Summary</b><br>Performs hands-on operational support including driving process improvements, ensuring compliance and quality assurance, conducting data analysis and reporting, participating in training and education initiatives, fostering collaboration and communication among interdisciplinary teams, and contributing to project management. Works to optimize clinical operations, enhance efficiency and compliance, and support the delivery of high-quality patient care. Does not require licensure.</p><p></p><p><span>Communicates internally as a liaison between staff, vendors, and other business areas to allocate necessary resources to achieve the goals and objectives of the business strategy.<br>Analyzes error reports and resolves error trends, identifies operational risks, and provides solutions to senior managers and senior individual contributors.<br>Assists with clinical support strategy and resource requirements, analyzing data to ensure growth and development goals and objectives are met.<br>Aligns clinical support training needs with resources, budgets, and analysis, ensuring continuous improvement while meeting goals and objectives.<br>Coordinates the clinical support review process with supervisory staff, providing detailed reports to ensure consistent information.<br>Develops basic strategies for delivery on stakeholder and business performance to senior managers, ensuring consistent communication and analysis.<br>Balances daily workload and clinical support resource management, collecting financial analysis, budget gaps, and pricing consistency to ensure consistent performance at the company's standards.<br>Manages resources to develop the methodology for analyzing and reporting clinical support team performance data to senior managers and stakeholders.<br>Administers strategic review processes ensuring continuous improvement, compliance, and high-performance clinical support protocols and standards are upheld.</span><br><br><br><br><b>Required Qualifications</b><br>Basic Awareness of Problem solving and decision making skills</p><p>Good communication skills- verbal and written</p><p>Time- Management</p><p>Organization and Prioritization skills</p><p><br><br><b>Preferred Qualifications</b><br>Prior Relevant work experience 0-2 years<br><br><b>Education</b><br>Bacherlor's degree preferred</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span>Anticipated Weekly Hours</span></b></p>40<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Time Type</b></p>Full time<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Pay Range</b></p><p style="text-align:left">The typical pay range for this role is:</p><p style="text-align:inherit"></p>$43,888.00 - $102,081.00<p style="text-align:inherit"></p><p style="text-align:left">This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. <br> </p><p style="text-align:left">Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p style="text-align:inherit"></p><p style="text-align:left"><b>Great benefits for great people</b></p><p style="text-align:inherit"></p><p style="text-align:left">We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:</p><ul><li><p style="text-align:left"><b>Affordable medical plan options,</b> a <b>401(k) plan </b>(including matching company contributions), and an <b>employee stock purchase plan</b>.</p></li><li><p style="text-align:left"><b>No-cost programs for all colleagues </b>including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</p></li><li><p style="text-align:left"><b>Benefit solutions that address the different needs and preferences of our colleagues</b> including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</p></li></ul><p style="text-align:inherit"></p><p style="text-align:left">For more information, visit <a href="https://jobs.cvshealth.com/us/en/benefits" target="_blank" rel="noopener noreferrer"><span class="WJQ0"><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">https://jobs.cvshealth.com/us/en/benefits</span></span></a></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>We anticipate the application window for this opening will close on: 02/27/2026<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p>