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INTERN (Corps Member)

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Summary:  

A highly motivated and detail-oriented intern with excellent customer service and administrative skills. Responsible for managing front desk operations, handling inquiries, and maintaining office organization. Skilled in using office productivity tools and basic troubleshooting of office equipment and software. Adaptable, tech-savvy, and eager to learn, ensuring a seamless front desk experience while supporting the team with digital solutions.

NOTE: This is NOT a paid internship, but transport stipend is provided. 

Roles and Responsibilities: 

  • Reception & Customer Service – Answer phone calls, and respond to inquiries professionally, ensuring a welcoming front desk experience. 
  • Administrative Support – Manage office correspondence, schedule appointments, organize files, and assist with documentation and record-keeping. 
  • Tech Support & Troubleshooting – Assist in basic troubleshooting of office equipment and provide tech support for software applications. 
  • Data Entry & Digital Management – Maintain and update databases, input accurate records, and manage digital files using office productivity tools. 
  • Social media & Communication Support – Assist in handling official social media accounts, emails, and internal communication platforms as needed. 

Requirements: 

  • Bachelor’s Degree or HND in a Relevant Field – Business Administration, Computer Science, Information Technology, or any related discipline. MUST be a serving Corps member. 
  • Proficiency in Office Productivity Tools – Strong knowledge of Microsoft Office Suite, Outlook and Google Workspace (Docs, Sheets, Drive). 
  • Basic IT & Tech Support Skills – Ability to troubleshoot minor software and hardware issues, manage emails, and assist with office tech needs. 
  • Excellent Communication & Customer Service Skills – Strong verbal and written communication skills for handling inquiries, drafting emails, and engaging with clients. 
  • Organizational & Multitasking Abilities – Ability to manage multiple tasks efficiently, maintain office records, and support administrative functions. 
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...